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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveAction

    Score8.5 out of 10
    N/ALiveAction’s LiveNX is a network performance monitoring and analytics platform. It supports packet-level, network-wide visibility and proactive alerts. It can be deployed on-premise, virtually, or in the cloud.N/A

    Progress WhatsUp Gold

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
    Pricing
    LiveActionProgress WhatsUp Gold
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LiveActionProgress WhatsUp Gold
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    LiveActionProgress WhatsUp Gold
    Considered Both Products
    BlueCat
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    LiveActionProgress WhatsUp Gold
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of LiveAction and Progress WhatsUp Gold
    Feature
    LiveAction
    6.9
    2 Ratings
    14% below category average
    Progress WhatsUp Gold
    6.6
    10 Ratings
    18% below category average
    Automated network device discovery7.22 Ratings8.08 Ratings
    Network monitoring7.22 Ratings7.49 Ratings
    Baseline threshold calculation5.01 Ratings00 Ratings
    Alerts6.32 Ratings8.710 Ratings
    Network capacity planning6.01 Ratings4.37 Ratings
    Packet capture analysis7.22 Ratings5.13 Ratings
    Network mapping6.32 Ratings6.86 Ratings
    Customizable reports10.01 Ratings6.46 Ratings
    Wireless infrastructure monitoring8.01 Ratings4.26 Ratings
    Hardware health monitoring6.01 Ratings8.98 Ratings
    Best Alternatives
    LiveActionProgress WhatsUp Gold
    Small Businesses
    Auvik
    Score8.8 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiveActionProgress WhatsUp Gold
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.3
    (13 ratings)
    Support Rating
    10.0
    (1 ratings)
    4.2
    (2 ratings)
    User Testimonials
    LiveActionProgress WhatsUp Gold
    Likelihood to Recommend
    BlueCat
    From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
    Incentivized
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    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
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    Pros
    BlueCat
    • Network QOS Assessment, and recommendations, and point-and-click remediation
    • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
    • Network Security Assessment, and recommendations, and point-and-click remediation
    Incentivized
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    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
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    Cons
    BlueCat
    • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
    • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
    • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
    Incentivized
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    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
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    Usability
    BlueCat
    No answers on this topic
    Progress Software
    The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
    Incentivized
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    Support Rating
    BlueCat
    Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
    Incentivized
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    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
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    Alternatives Considered
    BlueCat
    There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
    Incentivized
    Read full review
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
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    Return on Investment
    BlueCat
    • Real time insight to network issues whether security related or not.
    • Great reporting features for executives.
    Incentivized
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    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties