LiveAgent vs. MightyCall
LiveAgent vs. MightyCall
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
MightyCall | Small Businesses (1-50 employees) | MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and… | $15 per month per user |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Core - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer | ||||||||||||||
More Pricing Information |
LiveAgent | MightyCall | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | MightyCall | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | MightyCall | |
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Likelihood to Recommend | 8.2 (117 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | MightyCall | |
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Likelihood to Recommend | QualityUnit, LLC | MightyCall |
Pros | QualityUnit, LLC | MightyCall No answers on this topic |
Cons | QualityUnit, LLC | MightyCall No answers on this topic |
Likelihood to Renew | QualityUnit, LLC | MightyCall No answers on this topic |
Usability | QualityUnit, LLC | MightyCall No answers on this topic |
Support Rating | QualityUnit, LLC | MightyCall No answers on this topic |
Implementation Rating | QualityUnit, LLC | MightyCall No answers on this topic |
Alternatives Considered | QualityUnit, LLC | MightyCall |
Return on Investment | QualityUnit, LLC | MightyCall No answers on this topic |
ScreenShots | LiveAgent Screenshots | MightyCall Screenshots |