LiveAgent vs. Squaretalk
LiveAgent vs. Squaretalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
Squaretalk | N/A | Squaretalk (formerly Axiom) is a business communication and workflow optimization platform geared for inbound customer support and sales teams. Through integrations, Squaretalk aims to give BPOs all the tools they need to provide personalized service to clients worldwide, leveraging remote workers’ power by enabling them to work from anywhere. | N/A |
LiveAgent | Squaretalk | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | Squaretalk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | Squaretalk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | Squaretalk | |
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Likelihood to Recommend | 8.2 (117 ratings) | 8.4 (2 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | Squaretalk | |
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Likelihood to Recommend | QualityUnit, LLC | Squaretalk |
Pros | QualityUnit, LLC | Squaretalk |
Cons | QualityUnit, LLC | Squaretalk No answers on this topic |
Likelihood to Renew | QualityUnit, LLC | Squaretalk No answers on this topic |
Usability | QualityUnit, LLC | Squaretalk No answers on this topic |
Support Rating | QualityUnit, LLC | Squaretalk No answers on this topic |
Implementation Rating | QualityUnit, LLC | Squaretalk No answers on this topic |
Alternatives Considered | QualityUnit, LLC | Squaretalk No answers on this topic |
Return on Investment | QualityUnit, LLC | Squaretalk |
ScreenShots | LiveAgent Screenshots |