LiveChat vs. Mojo Helpdesk
LiveChat vs. Mojo Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
LiveChat | Mojo Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | Mojo Helpdesk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
LiveChat | Mojo Helpdesk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
LiveChat | Mojo Helpdesk | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | Mojo Helpdesk | |
---|---|---|
Likelihood to Recommend | 8.1 (43 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | Mojo Helpdesk | |
---|---|---|
Likelihood to Recommend | LiveChat | Metadot Corporation |
Pros | LiveChat | Metadot Corporation |
Cons | LiveChat | Metadot Corporation |
Support Rating | LiveChat | Metadot Corporation No answers on this topic |
Alternatives Considered | LiveChat | Metadot Corporation |
Return on Investment | LiveChat | Metadot Corporation |
ScreenShots | LiveChat Screenshots | Mojo Helpdesk Screenshots |