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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LoadComplete

    Score8.3 out of 10
    N/ASmartBear LoadComplete is a performance, stress and load testing tool for web and Rich Internet Applications, including ASP.NET, Ajax, Flash/Flex and Silverlight.

    $287

    one-time fee

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    Pricing
    LoadCompleteSauce Labs
    Editions & Modules
    Subscription Starter
    $239
    per month 100 virtual users
    On-demand Starter
    $287
    one-time fee 100 virtual users
    Subscription Pro
    $699
    per month 1000 virtual users
    On-demand Pro
    $887
    one-time fee 1000 virtual users
    Subscription Premium
    $899
    per month 2500 virtual users
    On-demand Premium
    $1,139
    one-time fee 2500 virtual users
    Enterprise
    Let's chat
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    Offerings
    Pricing Offerings
    LoadCompleteSauce Labs
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsOn-demand plans contain a $4.99 monthly maintenance fee.Free service available for Open Source projects.
    More Pricing Information
    Community Pulse
    LoadCompleteSauce Labs
    Considered Both Products
    SmartBear
    No answer on this topic
    Sauce Labs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    18 Answers
    Features
    LoadCompleteSauce Labs
    Load Testing
    Comparison of Load Testing features of LoadComplete and Sauce Labs
    Feature
    LoadComplete
    8.8
    4 Ratings
    3% above category average
    Sauce Labs
    -
    Ratings
    End to end performance management8.84 Ratings00 Ratings
    Integrated performance data9.93 Ratings00 Ratings
    Deployment model flexibility7.84 Ratings00 Ratings
    Real time monitoring7.94 Ratings00 Ratings
    Automated anomaly detection9.83 Ratings00 Ratings
    Best Alternatives
    LoadCompleteSauce Labs
    Small Businesses
    No answers on this topic
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    JMeter
    Score8.1 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    JMeter
    Score8.1 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoadCompleteSauce Labs
    Likelihood to Recommend
    8.9
    (4 ratings)
    5.6
    (158 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (20 ratings)
    Usability
    9.0
    (1 ratings)
    8.4
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.3
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (6 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    User Testimonials
    LoadCompleteSauce Labs
    Likelihood to Recommend
    SmartBear
    I think that LoadComplete is adequate when you have Testcomplete. If LoadComplete is not paired with Testcomplete then there would be a bit of a learning curve. People who are already using Testcomplete will find it easy to start with LoadComplete but the tool itself has a lot to improve and support customization to suit our needs.
    Incentivized
    Read full review
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Easy and handy UI options to select
    • Good support from documentation
    • Eye-catching results
    Incentivized
    Read full review
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    Cons
    SmartBear
    • Some graphs remain empty, I would like a description of why a certain graph cannot gather data.
    • Allow user to customize the graph.
    Incentivized
    Read full review
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
    Read full review
    Usability
    SmartBear
    Usability is really good because being an enterprise tool that might be an easy option to convince users to try this tool. It has a lot of easy-to-use, cool options.
    Incentivized
    Read full review
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
    Read full review
    Reliability and Availability
    SmartBear
    No answers on this topic
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
    Read full review
    Performance
    SmartBear
    No answers on this topic
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
    Read full review
    Support Rating
    SmartBear
    Customer support is good. If any concerns are raised, they are usually resolved soon, but when questioned about a feature LoadComplete does not support, it usually takes more time to resolve.
    Incentivized
    Read full review
    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    Alternatives Considered
    SmartBear
    JMeter is a more flexible tool because it gives the possibility to write scripts.
    Incentivized
    Read full review
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
    Read full review
    Scalability
    SmartBear
    No answers on this topic
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • This tool always yields eye-catching results. It has good support from the documentation. Also, it generates detailed reports which is a very good thing.
    • There is also a record and play feature in LoadComplete which means all applications can be recorded like Applications Servers’ Metric and so on.
    • This tool has a good reporting and record playback due to which I will recommend it.
    Incentivized
    Read full review
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
    Read full review
    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.