LocalClarity vs. Trustpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LocalClarity
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
LocalClarity offers national brands, franchises, and digital agencies of all sizes a scalable platform for local search listing and reputation management. The vendor states its differentiators include: "Live" direct spreadsheet management of listings. Users achieve visibility and control over hundreds or thousands of locations with just a few clicks. EXPLORE review response workflow improves team productivity while improving the quality of on-brand…
$10
per month Location
Trustpilot
Score 6.4 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).N/A
Pricing
LocalClarityTrustpilot
Editions & Modules
PLUS
$10
per month Location
PRO
$12
per month Location
No answers on this topic
Offerings
Pricing Offerings
LocalClarityTrustpilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVolume and agency pricing available.
More Pricing Information
Best Alternatives
LocalClarityTrustpilot
Small Businesses
Growave
Growave
Score 9.9 out of 10
Growave
Growave
Score 9.9 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 8.2 out of 10
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.2 out of 10
PowerReviews
PowerReviews
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LocalClarityTrustpilot
Likelihood to Recommend
9.1
(1 ratings)
1.3
(7 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(5 ratings)
User Testimonials
LocalClarityTrustpilot
Likelihood to Recommend
LocalClarity
Any multi-location brand that has 20 locations and more, who wished to effortlessly manage their reviews from all review sources including the Apple and Google store, manage their location listings, promote their brand by utilizing Google and Facebook posts, drive their individual Google search rankings and engage all stakeholders in managing the brand's reputation, LocalClarity is the only choice.
Read full review
Trustpilot
I believe that if you can, avoid *ever* creating a profile on any of these third-party review websites. Online reputation management can be expensive, tedious, and frustrating. Keep all your reviews on your own website, and skip the noise of third-party review platforms. You can use your social profiles (ie. Google, Facebook, LinkedIn) for verified testimonials if needed. From firsthand experience, Trustpilot will deliberately allow fake and malicious reviews, then ask you for hundreds of dollars a month just to reply or remove the spam content.
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Pros
LocalClarity
  • Simplifies the review management process for multi-location clients
  • Simplifies the local listing management process for multi-location clients
  • Provides crisp and intuative reporting to all stakeholders
  • Enables brands to easily take advantage of Google and Facebook posts
  • Adapts quickly to the changing needs of the market and it's clients
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Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons
LocalClarity
  • The LocalClarity of 24 months ago and even of 12 months ago, is not the LocalClarity of today. Their ability to listen and adapt to their clients needs is truly remarkable. We will always find the need for improvement with any solution we use but LocalClarity's is near perfect and I have no doubt, based on my personal interactions with the LocalClarity team, the solution will continue to be near perfect.
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Trustpilot
  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
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Likelihood to Renew
LocalClarity
No answers on this topic
Trustpilot
It's expensive and customer service is not the best.
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Support Rating
LocalClarity
No answers on this topic
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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Alternatives Considered
LocalClarity
None of the above keep up with LocalClarity. That's the reason we decided to partner with LocalClarity and we're proud to have done so. It's one thing to use the solution for yourself but when you engage a leading brand client you already have a relationship with to a solution, making a mistake is not an option...and not once have we felt we made a mistake introducing LocalClarity to any of our existing clients.
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Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
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Return on Investment
LocalClarity
  • As a reseller, LocalClarity is an easy proposition to sell as it's simple, uncluterred, uncomplicated and highly affordable.
  • Due to the way LocalClarity was designed, it provides an automatic reduction in the resources required to handle the daily needs of a mideum to large multi-location chain...and who doesnt like to get the job done right with less resources and costs!
  • With the use of LocalClarity, even as a simplistic example, our clients see an increase in their review ratings, an increase in the number of reviewers posting reviews, an an increase in brand stakeholder engagement working diligently improve customer satisfaction.
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Trustpilot
  • [I believe that it has] tons of fake reviews from spammers & scammers
  • [In my experience] Hundreds of hours and $ wasted
  • [In my experience] Monthly unsolicited sales calls from Trustpilot
  • [I believe that it] Tries to actively ruin your reputation online
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