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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Loggly

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

    $79

    per month/billed annually

    Redis Software

    Score8.8 out of 10
    N/ARedis is an open source in-memory data structure server and NoSQL database.N/A
    Pricing
    SolarWinds LogglyRedis Software
    Editions & Modules
    Standard
    $79
    per month/billed annually
    Pro
    $159
    per month/billed annually
    Enterprise
    $279
    per month/billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds LogglyRedis Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFree trial for Standard and Pro plans for 14 days with all features.—
    More Pricing Information
    Community Pulse
    SolarWinds LogglyRedis Software
    Considered Both Products
    SolarWinds
    No answer on this topic
    Redis
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    SolarWinds LogglyRedis Software
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds LogglyRedis Software
    Likelihood to Recommend
    8.2
    (48 ratings)
    8.0
    (76 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    8.7
    (12 ratings)
    Usability
    7.8
    (7 ratings)
    9.0
    (6 ratings)
    Support Rating
    7.4
    (7 ratings)
    8.7
    (5 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    SolarWinds LogglyRedis Software
    Likelihood to Recommend
    SolarWinds
    SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
    Incentivized
    Read full review
    Redis
    Redis has been a great investment for our organization as we needed a solution for high speed data caching. The ramp up and integration was quite easy. Redis handles automatic failover internally, so no crashes provides high availability. On the fly scaling scale to more/less cores and memory as and when needed.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
    • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
    • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
    Incentivized
    Read full review
    Redis
    • Easy for developers to understand. Unlike Riak, which I've used in the past, it's fast without having to worry about eventual consistency.
    • Reliable. With a proper multi-node configuration, it can handle failover instantly.
    • Configurable. We primarily still use Memcache for caching but one of the teams uses Redis for both long-term storage and temporary expiry keys without taking on another external dependency.
    • Fast. We process tens of thousands of RPS and it doesn't skip a beat.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Not all searches are intuitive.
    • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
    • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
    Incentivized
    Read full review
    Redis
    • We had some difficulty scaling Redis without it becoming prohibitively expensive.
    • Redis has very simple search capabilities, which means its not suitable for all use cases.
    • Redis doesn't have good native support for storing data in object form and many libraries built over it return data as a string, meaning you need build your own serialization layer over it.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Management is not open to having an agent sending the data to the cloud instance.
    Incentivized
    Read full review
    Redis
    We will definitely continue using Redis because: 1. It is free and open source. 2. We already use it in so many applications, it will be hard for us to let go. 3. There isn't another competitive product that we know of that gives a better performance. 4. We never had any major issues with Redis, so no point turning our backs.
    Incentivized
    Read full review
    Usability
    SolarWinds
    Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
    Incentivized
    Read full review
    Redis
    It is quite simple to set up for the purpose of managing user sessions in the backend. It can be easily integrated with other products or technologies, such as Spring in Java. If you need to actually display the data stored in Redis in your application this is a bit difficult to understand initially but is possible.
    Incentivized
    Read full review
    Support Rating
    SolarWinds
    The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
    Incentivized
    Read full review
    Redis
    The support team has always been excellent in handling our mostly questions, rarely problems. They are responsive, find the solution and get us moving forward again. I have never had to escalate a case with them. They have always solved our problems in a very timely manner. I highly commend the support team.
    Incentivized
    Read full review
    Implementation Rating
    SolarWinds
    It has good architecture, which focus on ese of use.
    Incentivized
    Read full review
    Redis
    Whitelisting of the AWS lambda functions.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
    Incentivized
    Read full review
    Redis
    We are big users of MySQL and PostgreSQL. We were looking at replacing our aging web page caching technology and found that we could do it in SQL, but there was a NoSQL movement happening at the time. We dabbled a bit in the NoSQL scene just to get an idea of what it was about and whether it was for us. We tried a bunch, but I can only seem to remember Mongo and Couch. Mongo had big issues early on that drove us to Redis and we couldn't quite figure out how to deploy couch.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
    • We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
    Incentivized
    Read full review
    Redis
    • Redis has helped us increase our throughput and server data to a growing amount of traffic while keeping our app fast. We couldn't have grown without the ability to easily cache data that Redis provides.
    • Redis has helped us decrease the load on our database. By being able to scale up and cache important data, we reduce the load on our database reducing costs and infra issues.
    • Running a Redis node on something like AWS can be costly, but it is often a requirement for scaling a company. If you need data quickly and your business is already a positive ROI, Redis is worth the investment.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Loggly Screenshots

    Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingProduct screenshotProduct screenshotProduct screenshot

    Redis Software Screenshots

    Screenshot of Database configurationScreenshot of Database metricsScreenshot of DatabasesScreenshot of NodesScreenshot of Alerts