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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logi Info

    Score3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Logi Info (or the Logi Analytics Platform) is a developer-grade analytics platform designed for application teams needing to rapidly build, deploy, and maintain mission-critical applications. Logi serves the embedded model, so companies increase the likelihood of building valuable, long lasting applications. The vendor focuses on enriching embedded analytics capabilities so that their customers' applications become more valuable, faster. According to the vendor, Logi allows customers to…N/A

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLogi's pricing was developed with software vendors in mind and as such, we offer flexible, custom pricing aligned with your go-to-market approach and long-term growth plans. Our pricing objective is to ensure our partners can rapidly scale their analytics.—
    More Pricing Information
    Community Pulse
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    Insightsoftware, Inc
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
    Features
    Logi InfoSplunk IT Service Intelligence (ITSI)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    3.0
    25 Ratings
    93% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pixel Perfect reports5.01 Ratings00 Ratings
    Customizable dashboards3.025 Ratings00 Ratings
    Report Formatting Templates1.023 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    1.8
    24 Ratings
    127% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Drill-down analysis2.023 Ratings00 Ratings
    Formatting capabilities3.024 Ratings00 Ratings
    Integration with R or other statistical packages1.01 Ratings00 Ratings
    Report sharing and collaboration1.023 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    4.5
    23 Ratings
    58% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Publish to Web8.419 Ratings00 Ratings
    Publish to PDF4.020 Ratings00 Ratings
    Report Delivery Scheduling1.018 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    4.8
    22 Ratings
    50% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)5.022 Ratings00 Ratings
    Location Analytics / Geographic Visualization2.017 Ratings00 Ratings
    Predictive Analytics7.56 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    2.0
    19 Ratings
    124% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Multi-User Support (named login)2.019 Ratings00 Ratings
    Role-Based Security Model2.018 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)2.016 Ratings00 Ratings
    Report-Level Access Control2.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    2.0
    20 Ratings
    118% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Responsive Design for Web Access2.020 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile2.016 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Logi Info and Splunk IT Service Intelligence (ITSI)
    Feature
    Logi Info
    5.2
    15 Ratings
    39% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    REST API8.56 Ratings00 Ratings
    Javascript API8.48 Ratings00 Ratings
    iFrames2.09 Ratings00 Ratings
    Themeable User Interface (UI)2.015 Ratings00 Ratings
    Best Alternatives
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    3.0
    (26 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    1.0
    (2 ratings)
    8.2
    (2 ratings)
    Usability
    2.0
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.9
    (2 ratings)
    Data Sharing and Collaboration
    6.5
    (8 ratings)
    -
    (0 ratings)
    Data Sources
    8.6
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Logi InfoSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Insightsoftware, Inc
    Logi Composer is the best of the product range that Logi Analytics offers; Logi Info is, in my mind, a terrible experience and should be discontinued. Logi Info is not a BI tool and many CEOs and product managers believe it is. Instead, it is a tool for web developers to create IIS apps with a library of BI-type components, and with everything else having to be hand-coded in JavaScript and CSS. Maybe this was cool back in the early 2000s when Logi Info came about, but today I'd recommend using Visual Studio, C#, .NET, and finding a NuGet package for your visualisations if you wanted to go the route of making your own web app. This said, where it is suited is if you have a burning desire to make a stand-alone IIS-based web application and you don't need or want to leverage any existing skills in .NET or PHP or other frameworks/languages. Instead, you want to use the Logi Info XML-based BI widgets and you're happy to make something quick without needing it to look really awesome.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Insightsoftware, Inc
    • Clear/Concise view of data. Easily intuitive, amazing drill down capability, fully user configurable panels and dashboards.
    • Self-Service is such a powerful tool for facilities that want to create/design their own reports/dashboards, it's instantly recognized as being very powerful and agile.
    • Logi software makes the designer realize that they should think outside the box and not stick with "it's how we have always done it limitation". It allows you to be very creative.
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Insightsoftware, Inc
    • It is not always intuitive to incorporate JavaScript into Logi Info. The tools are all available, but the process requires multiple resource in translating between Logi and JavaScript.
    • The toolbox is too vast for Logi to provide a 'quick implementation' or 'quick start guide'. There are so many tools that Logi expects the client to determine which fit their use case. There are purchasable 'Professional Services' options for implementation, but without these, the toolset is almost too big.
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Insightsoftware, Inc
    Logi Info is a very outdated, archaic product that tries to build .NET / Java web apps using an obscure XML-based markup language to implement BI widgets, with a lot of extra CSS/JavaScript needed on your own to make it do the best things. There are many other better tools. It is not a BI tool, and as a web development tool it's not great either. I'd recommend getting some good third-party .NET BI library if you want your web devs to make the reports, otherwise use a proper BI tool like Power BI or Tableau, or even Logi Composer (formerly ZoomData before Logi acquired it.)
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Insightsoftware, Inc
    I am giving 9 rating because the Logi Info still needs to improve on the tutorials part and make it easy for the beginners. Otherwise, it's a very good analytics tool which offers more than 20 types of visualization. It's predictive analysis feature and easy to embed with technologies make it stand out in the market.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Support Rating
    Insightsoftware, Inc
    The support process is bit slow and has a good scope improvement but overall it's good as team is very supportive. They generally take 1-2 days time to respond emails sent to them but some times a delay is also expected. Overall, I did not face any major issues using the service.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    Alternatives Considered
    Insightsoftware, Inc
    Logi gave us the flexibility we needed to meet the configurable nature of our product and for the need to create custom reports. Other products did not allow flexbility to generate reports via script as was one of our primary requirements.
    Incentivized
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    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    Insightsoftware, Inc
    • By embedding Logi in our solution and using the Logi Self-Service Module we can provide this flexibility to our users without requiring custom development work for each new request.
    • We succeeded in developing embedded self-service analytics at scale with a combination of Logi analytics as front-end and a Cassandra data lake with Spark aggregation algorithms as back-end.
    • We analyze the insurance industry and need to replicate different data formats across hundreds of databases to support multi-tenant (customer) BI reports and "ad hoc" data review on millions or hundreds of millions of records per customer.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    Logi Info Screenshots

    Screenshot of Logi Info Discovery ModuleScreenshot of A customized Logi dashboardScreenshot of Logi powered application showing a completely unique UI/InterfaceScreenshot of Another unique display of dataScreenshot of Logi leveraging D3 charts via its robust extensibility