LogRocket vs. Lucky Orange

Lucky Orange

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogRocket	Score 8.3 out of 10	N/A	Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.	$99 per month
Lucky Orange	Score 7.7 out of 10	N/A	Lucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.	$0 Track up to 100 monthly sessions

Pricing

LogRocket

Lucky Orange

Editions & Modules

Team: $99
per month
Developer: Free
Professional: Contact sales team

Free: $0
Track up to 100 monthly sessions
Build: $39
per month Track up to 5,000 monthly sessions
Grow: $89
per month Track up to 15,000 monthly sessions
Expand: $229
per month Starts with 50,000 monthly sessions
Scale: $899
per month Starts with 300,000 monthly sessions

Offerings

Pricing Offerings
LogRocket	Lucky Orange
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

Developer (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting

20% discount for annual billing.

More Pricing Information

Community Pulse
	LogRocket	Lucky Orange
Considered Both Products	LogRocket No answer on this topic	Lucky Orange CalDon Preece Marketing Technology Manager Chose Lucky Orange If you just need general website data then you really can’t beat Google Analytics on cost but you can’t get the depth of data from GA I’ve used tag manager in the past to generate similar data which isn’t worth the work. Hotjar is pretty much the same and honestly it … Incentivized Helpful? Scot Chandler Senior Consultant Chose Lucky Orange Lucky Orange and Hotjar are pretty similar in a lot of ways. One element that Lucky Orange definitely leads in is pricing. Much better and easily justified price points. Ultimately, it comes down to whether or not a new client has already had experience with one or the other … Incentivized Helpful? Brandon Kenig Audience Growth Strategist Chose Lucky Orange Lucky Orange is the only provider that measures interactions with drop-down navigation, going beyond just static page elements. Additionally, Lucky Orange provides updated, real-time user data and heatmaps, and includes polling and chat functionality not found in its … Incentivized Helpful? Ramon Khan Online Marketing Director \| Business Develoment Chose Lucky Orange Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So … Incentivized Helpful? Verified User Anonymous Chose Lucky Orange Cheaper than all of the alternatives. Hotjar does have a basic free tier, but the cost of entry for Lucky Orange isn't prohibitive. Decibel Insight and ClickTale are arguably better, but cost many times more. They also focus more on the session recordings and not chat etc. Good … Incentivized Helpful?

Best Alternatives
	LogRocket	Lucky Orange
Small Businesses	Smartlook Score 8.8 out of 10	Convert Experiences Score 9.9 out of 10
Medium-sized Companies	Siteimprove Score 9.1 out of 10	Contentsquare Score 7.4 out of 10
Enterprises	Contentsquare Score 7.4 out of 10	Contentsquare Score 7.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	LogRocket	Lucky Orange
Likelihood to Recommend	10.0 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	5.0 (0 ratings)
Support Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	LogRocket	Lucky Orange
Likelihood to Recommend	It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service Incentivized Verified User Anonymous Read full review	Lucky Orange is one of the few players in the marketplace to provide real-time, live heatmaps along with navigation interactions, including at the secondary and tertiary levels. The Lucky Orange dashboard provides basic user behavioral metrics, and the user recordings allow you to get deeper insights into user behavior beyond the heatmap overlays. Also, the addition of real-time polling and chat capabilities enable you to engage with your users while they are on-page and push/promote special offers and promos, as well as survey website visitors about their experience. Incentivized Brandon Kenig Audience Growth Strategist Read full review
Pros	enhances the customer support journey allows non-techy personnel like myself to dive into customer issues Incentivized Verified User Anonymous Read full review	Session recordings provide detailed playbacks of how people are using your website Heatmaps work well and display what people are clicking on over a range of screen sizes. Pricing makes this a great entry point to understand a range of tools that you can use to understand your customers better. Integrates well with other tools, from GA to Adobe Analytics to Optimizely. Incentivized Verified User Anonymous Read full review
Cons	It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on? Cropping sessions could be simplified I think - particularly the cropping tool's design Incentivized Verified User Anonymous Read full review	Deletes older data that we sometimes like to go back and reference. It would be nice to access an archive. Sometimes we get too many recordings that are very similar to one another. Would be nice to have a filter to reduce similar recordings. Incentivized Scot Chandler Senior Consultant Read full review
Likelihood to Renew	No answers on this topic	The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests. Incentivized CalDon Preece Marketing Technology Manager Read full review
Support Rating	No answers on this topic	Good, timely responses from knowledgeable support team members. Incentivized Scot Chandler Senior Consultant Read full review
Alternatives Considered	No answers on this topic	Lucky Orange and Hotjar are pretty similar in a lot of ways. One element that Lucky Orange definitely leads in is pricing. Much better and easily justified price points. Ultimately, it comes down to whether or not a new client has already had experience with one or the other and whether they're willing to switch to Lucky Orange if they're not already using it, based upon price. Incentivized Scot Chandler Senior Consultant Read full review
Return on Investment	No answers on this topic	It is hard to quantify into numbers how much their app helps us, but we know that each customer that we are able to help with the live view feature is much more likely to convert had we not been able to help them. Having a live chat on its own is useful and we see an average increase of 30% in conversions when our live chat is active. Incentivized Ramon Khan Online Marketing Director \| Business Develoment Read full review
ScreenShots	LogRocket Screenshots	Lucky Orange Screenshots