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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logz.io

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.

    $0.84

    per ingested GB 3 day of log retention

    Woopra

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    Woopra provides real-time customer analytics. It begins by tracking users across digital touch points (website, mobile app, help desk, marketing automation, etc.) and building a comprehensive behavioral profile for each user. These Customer Profiles are Woopra's building blocks, which are used to generate custom analytics reports, funnel analytics, retention analytics, and more.

    $80

    per month

    Pricing
    Logz.ioWoopra
    Editions & Modules
    Log Management - Community
    $0
    1 day of log retention.
    Log Management - Pro
    $.92
    per ingested GB. 7 days retention.
    Distributed Tracing - Pro
    $5
    Per million spans.
    Infrastructure Monitoring - Pro
    $12
    per month per 1000 time-series metrics.
    Log Management - Enterprise
    Custom
    Cloud SIEM - Enterprise
    from $1.49
    per ingested GB. Price includes Logz.io Log Management
    Pro
    $999.00
    per month
    Offerings
    Pricing Offerings
    Logz.ioWoopra
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Logz.ioWoopra
    Considered Both Products
    Logz.io
    No answer on this topic
    Woopra
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Logz.ioWoopra
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    No answers on this topic
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    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Heap
    Score8.1 out of 10
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
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    Score7.6 out of 10
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    User Ratings
    Logz.ioWoopra
    Likelihood to Recommend
    9.0
    (9 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Logz.ioWoopra
    Likelihood to Recommend
    Logz.io
    Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
    Incentivized
    Read full review
    Woopra
    My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!
    Incentivized
    Read full review
    Pros
    Logz.io
    • Well documented and easy to set up.
    • Their alerting mechanism is really great especially when it comes to application monitoring.
    • Our data analysis in Kibana is made easy with the solution for Logz.io.
    • The issue checking and fixing is escalated quickly and is reported in time.
    Incentivized
    Read full review
    Woopra
    • Woopra tracks *individual users and customer accounts*. It cannot be understated how important this is. Google Analytics and other low cost solutions only sample users and provide aggregate data. For enterprise sales, this is critical. Likewise, for product managers trying to segment product usage by types of accounts, this is incredibly useful.
    • Woopra updates user analytics in real time. This is critical in a sales context as you want to be able to follow up quickly on opportunities. Likewise, it is useful for customer success as they can see usage in real time for an individual they are supporting.
    • Woopra has the most turnkey integrations of any web analytics solution on the market. By far the most useful are Marketo, SalesForce, and Slack, but there are several more we didn't tap into. While any solution worth its salt has an API, Woopra's integrations usually require a login and/or API key, and you are good to go. Here is the current list: https://www.woopra.com/appconnect/.
    • Woopra enables B2B product managers to track product and feature usage by revenue, not just clicks. Again, in a B2B context, this is critical, as there are high-value users and low-value users. Knowing the difference is critical.
    • Woopra's implementation is super simple. We were able to set it up with a couple of hours of one frontend developer and some help from our product intern.
    Read full review
    Cons
    Logz.io
    • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
    • Some functions can be confusing.
    • It has limits to create subaccounts, which is a big problem for large companies.
    Incentivized
    Read full review
    Woopra
    • User explorer could get some upgrades. It has sometimes been difficult to filter some actions, or groups of actions or combine filters.
    • Can add more cards to the live dashboard.
    • More context data on the user, the device being used, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Logz.io
    Really easy to use and ship the logs Good customer support Easy integration with the modules
    Incentivized
    Read full review
    Woopra
    We just really like the tool. There are lots of us using it internally... from Product, to marketing, to customer service, to optimization team, to traffic acquisition, to Executives. Really helps us answer questions about how well things are going, and what is not going well.
    Read full review
    Usability
    Logz.io
    I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
    Incentivized
    Read full review
    Woopra
    The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed
    Read full review
    Support Rating
    Logz.io
    Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
    Incentivized
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    Woopra
    Team was always responsive and helpful with special use cases.
    Read full review
    Implementation Rating
    Logz.io
    Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
    Incentivized
    Read full review
    Woopra
    Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.
    Read full review
    Alternatives Considered
    Logz.io
    Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
    Incentivized
    Read full review
    Woopra
    Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics will likely be a better fit.
    Incentivized
    Read full review
    Return on Investment
    Logz.io
    • about the investment, this tool is helping in our day to day activities
    • easy to troubleshoot the errors
    • simple and powerful
    Incentivized
    Read full review
    Woopra
    • Really helped us begin to segment our users based on their engagement and retention.
    • Helped increase retention by about 1.5% after about 5 months of implementation (don't shoot the messenger if your team can't implement that quickly).
    • I felt like it had great potential to create a pipeline between sales and the CSM, but I had trouble getting the sales team to implement it properly as they had their noses deep in calls and emails (they struggle entering notes in SalesForces as well, so it's more a company specific problem).
    Incentivized
    Read full review
    ScreenShots

    Woopra Screenshots

    Product screenshotProduct screenshotScreenshot of People Profiles - Understand Individual Users from Every AngleScreenshot of Journey Analytics Reports - Uncover critical obstacles and opportunities at every point in the customer experience - from campaign conversions to product engagement.Screenshot of Trends Analytics Reports - Analyze the growth of any metric over time and uncover the hidden forces that drive performance.Screenshot of Retention Analytics Reports - Measure the engagement of features and actions over time to proactively reduce churn and identify the behaviors that drive success.