What users are saying about
Top Rated
137 Ratings
115 Ratings
Top Rated
137 Ratings
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Score 8.3 out of 100
115 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Looker

If you're a company who's been in business for a few years, and can afford a Looker license, then I wouldn't really look anywhere else. We've looked at a TON of data analytics/BI tools over the years and Looker is, by far, the best we've seen. However, that comes with a cost. If you're a new startup, Looker probably isn't appropriate for you because of the cost.
Anonymous | TrustRadius Reviewer

Pentaho

The tool is fast, visually attractive and intuitive to use, but we also have an implementation of Qlik Sense and Pentaho pales in comparison to the overall capabilities. I recommend the tool, but everyone’s solution need is unique, so it may not be the right fit. Larger tools like Qlik are more versatile and easier to recommend. More expensive, yes, but you usually get what you pay for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Looker
7.2
Pentaho
7.0
Pixel Perfect reports
Looker
6.9
Pentaho
6.4
Customizable dashboards
Looker
7.9
Pentaho
8.4
Report Formatting Templates
Looker
7.0
Pentaho
6.1

Ad-hoc Reporting

Looker
7.5
Pentaho
7.3
Drill-down analysis
Looker
8.2
Pentaho
7.7
Formatting capabilities
Looker
7.3
Pentaho
6.7
Integration with R or other statistical packages
Looker
5.9
Pentaho
7.0
Report sharing and collaboration
Looker
8.6
Pentaho
7.7

Report Output and Scheduling

Looker
8.1
Pentaho
6.9
Publish to Web
Looker
8.2
Pentaho
7.3
Publish to PDF
Looker
7.8
Pentaho
8.6
Report Versioning
Looker
7.6
Pentaho
7.0
Report Delivery Scheduling
Looker
8.8
Pentaho
5.8
Delivery to Remote Servers
Looker
Pentaho
5.7

Data Discovery and Visualization

Looker
6.7
Pentaho
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Looker
7.5
Pentaho
8.9
Location Analytics / Geographic Visualization
Looker
7.9
Pentaho
7.5
Predictive Analytics
Looker
4.6
Pentaho
7.9

Access Control and Security

Looker
8.5
Pentaho
7.4
Multi-User Support (named login)
Looker
8.8
Pentaho
8.0
Role-Based Security Model
Looker
8.4
Pentaho
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Looker
8.4
Pentaho
7.0
Single Sign-On (SSO)
Looker
Pentaho
6.5

Mobile Capabilities

Looker
6.0
Pentaho
7.8
Responsive Design for Web Access
Looker
7.5
Pentaho
8.4
Dedicated iOS Application
Looker
5.0
Pentaho
7.0
Dedicated Android Application
Looker
5.0
Pentaho
7.9
Dashboard / Report / Visualization Interactivity on Mobile
Looker
6.7
Pentaho
8.0

Application Program Interfaces (APIs) / Embedding

Looker
Pentaho
7.1
REST API
Looker
Pentaho
6.7
Javascript API
Looker
Pentaho
6.5
iFrames
Looker
Pentaho
6.7
Java API
Looker
Pentaho
7.9
Themeable User Interface (UI)
Looker
Pentaho
5.7
Customizable Platform (Open Source)
Looker
Pentaho
9.3

Pros

Looker

  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
Anonymous | TrustRadius Reviewer

Pentaho

  • Being able to use the OLAP Analyzer tool saved our organization a lot of time in not needing to develop an OLAP tool on our own.
  • The ability to customize the tool and integrate all the internationalization we required was pretty straightforward.
Anonymous | TrustRadius Reviewer

Cons

Looker

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Anonymous | TrustRadius Reviewer

Pentaho

  • At first, one needs to learn the basic concept of this software before going for the implementation. Once you are an expert on this then you will rock it.
  • Some of the basic features need to be enhanced such as sharing and collaboration capabilities
  • Needs to support automatically generated analytic visualizations or models
Ilham AB | TrustRadius Reviewer

Likelihood to Renew

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Anonymous | TrustRadius Reviewer

Pentaho

Pentaho 8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor | TrustRadius Reviewer

Usability

Looker

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand | TrustRadius Reviewer

Support Rating

Looker

Looker 10.0
Based on 4 answers
Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.
Jasmeet S Babra | TrustRadius Reviewer

Pentaho

Pentaho 9.9
Based on 4 answers
We are an Enterprise customer. They handle problems INSTANTLY when they are critical, including initiation an immediate WebEx screen share call when needed. Smaller/less-critical problems are handled within 1-2 days -- and NEVER fall off their radar, no matter how small.As needed, we can also leverage "professional services" from them -- much of which is included in our Enterprise contract. Finally, when a problem I have discovered turns out to be a bug..they create a JIRA for the fix, and make me a watcher. I love seeing notes come in showing me status updates of bugs filed because of something I found. They really are TOP-NOTCH.
Sandro Frattura | TrustRadius Reviewer

Online Training

Looker

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier | TrustRadius Reviewer

Implementation Rating

Looker

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 2 answers
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand | TrustRadius Reviewer

Alternatives Considered

Looker

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
Purav Vaidya | TrustRadius Reviewer

Pentaho

I was not with the company when they selected Pentaho over any other tool. As per my experience, I would recommend Pentaho. One of the reasons are that it is open source. If you know JAVA, you can create your own plugins. I have found its customer support pretty good and quick. And the most important thing is the cost. If you are not using the DI server, you can just use the community edition and it should fulfil your purpose too.
Nikhil Karkare | TrustRadius Reviewer

Return on Investment

Looker

No answers on this topic

Pentaho

  • It's cheap. The version we have is free, so it has an immediate positive impact on ROI in that regard. However, a lot of our developers don't like it, which eats away our ability to be effective and productive.
  • It gets the job done. It may not be the most elegant tool, but for our purposes it works. There are probably better tools out there, and Pentaho has limited capabilities, but at the end of the day it works well enough.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Looker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pentaho

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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