What users are saying about
Top Rated
137 Ratings
Top Rated
137 Ratings
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Score 8.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Looker

If you're a company who's been in business for a few years, and can afford a Looker license, then I wouldn't really look anywhere else. We've looked at a TON of data analytics/BI tools over the years and Looker is, by far, the best we've seen. However, that comes with a cost. If you're a new startup, Looker probably isn't appropriate for you because of the cost.
Anonymous | TrustRadius Reviewer

Phocas Business Intelligence

The D3 community is a tight knit set of businesses that share business solutions, and this tool should be high on the list for anyone operating in our industry. If you do not want to host the software resources on your servers, Phocas has a cloud-integrated solution as well.
Kenny McGarrity | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Looker
7.2
Phocas Business Intelligence
9.4
Pixel Perfect reports
Looker
6.9
Phocas Business Intelligence
Customizable dashboards
Looker
7.9
Phocas Business Intelligence
9.4
Report Formatting Templates
Looker
7.0
Phocas Business Intelligence
9.4

Ad-hoc Reporting

Looker
7.5
Phocas Business Intelligence
8.7
Drill-down analysis
Looker
8.2
Phocas Business Intelligence
9.8
Formatting capabilities
Looker
7.3
Phocas Business Intelligence
7.7
Integration with R or other statistical packages
Looker
5.9
Phocas Business Intelligence
Report sharing and collaboration
Looker
8.6
Phocas Business Intelligence
8.7

Report Output and Scheduling

Looker
8.1
Phocas Business Intelligence
7.3
Publish to Web
Looker
8.2
Phocas Business Intelligence
Publish to PDF
Looker
7.8
Phocas Business Intelligence
9.3
Report Versioning
Looker
7.6
Phocas Business Intelligence
5.5
Report Delivery Scheduling
Looker
8.8
Phocas Business Intelligence
7.1

Data Discovery and Visualization

Looker
6.7
Phocas Business Intelligence
6.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Looker
7.5
Phocas Business Intelligence
7.5
Location Analytics / Geographic Visualization
Looker
7.9
Phocas Business Intelligence
4.5
Predictive Analytics
Looker
4.6
Phocas Business Intelligence
7.3

Access Control and Security

Looker
8.5
Phocas Business Intelligence
7.3
Multi-User Support (named login)
Looker
8.8
Phocas Business Intelligence
7.4
Role-Based Security Model
Looker
8.4
Phocas Business Intelligence
7.4
Multiple Access Permission Levels (Create, Read, Delete)
Looker
8.4
Phocas Business Intelligence
7.0

Mobile Capabilities

Looker
6.0
Phocas Business Intelligence
7.7
Responsive Design for Web Access
Looker
7.5
Phocas Business Intelligence
8.2
Dedicated iOS Application
Looker
5.0
Phocas Business Intelligence
Dedicated Android Application
Looker
5.0
Phocas Business Intelligence
Dashboard / Report / Visualization Interactivity on Mobile
Looker
6.7
Phocas Business Intelligence
7.3

Pros

Looker

  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
Anonymous | TrustRadius Reviewer

Phocas Business Intelligence

  • Phocas is great at drilling down data, getting specific information, and presenting it in a report.
  • Phocas can be used to view up to the minute data gathered from the database.
  • It allows the user to create and view different type of dashboards very easily.
Anonymous | TrustRadius Reviewer

Cons

Looker

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Anonymous | TrustRadius Reviewer

Phocas Business Intelligence

  • Ability to build reports
  • Could be more user friendly
Olivia Gonsalves | TrustRadius Reviewer

Likelihood to Renew

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Anonymous | TrustRadius Reviewer

Phocas Business Intelligence

No score
No answers yet
No answers on this topic

Support Rating

Looker

Looker 10.0
Based on 4 answers
Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.
Jasmeet S Babra | TrustRadius Reviewer

Phocas Business Intelligence

No score
No answers yet
No answers on this topic

Alternatives Considered

Looker

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
Purav Vaidya | TrustRadius Reviewer

Phocas Business Intelligence

Phocas is easy to use for end users and can be used on desktops, laptops, and phones.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Looker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Phocas Business Intelligence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Looker
8.2
Phocas Business Intelligence
8.3

Likelihood to Renew

Looker
9.0
Phocas Business Intelligence

Support Rating

Looker
10.0
Phocas Business Intelligence

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