TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Loopio

    Score8 out of 10
    N/ALoopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.N/A

    airSlate SignNow

    Score8.5 out of 10
    N/AsignNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.

    $1.50

    one-time fee per signature invite

    Pricing
    LoopioairSlate SignNow
    Editions & Modules
    No answers on this topic
    Site License
    $1.50
    one-time fee per signature invite
    Business
    $20
    per month
    Business Premium
    $30
    per month
    Enterprise
    $50
    per month
    Offerings
    Pricing Offerings
    LoopioairSlate SignNow
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee-$8 per user/month
    Additional Details—All subscriptions include unlimited number of users. Up to a 60% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    LoopioairSlate SignNow
    Considered Both Products
    Loopio Inc.
    No answer on this topic
    airSlate, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    96%
    Would buy again
    116 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    117 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    94 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    99 Answers
    Best Alternatives
    LoopioairSlate SignNow
    Small Businesses
    No answers on this topic
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Responsive
    Score8.9 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Responsive
    Score8.9 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LoopioairSlate SignNow
    Likelihood to Recommend
    9.4
    (7 ratings)
    8.0
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (11 ratings)
    Usability
    8.2
    (2 ratings)
    8.9
    (13 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (2 ratings)
    7.0
    (23 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LoopioairSlate SignNow
    Likelihood to Recommend
    Loopio Inc.
    I use Loopio specifically for RFP's mostly. I think it is a great and adequate tool for this and much of what I think that needs to improve are not large needle movers for me since the software as a whole is fantastic. It is very easy to upload an RFP into Loopio and begin answering those questions or pulling from previously answered questions. I also will use Loopio for large client proposals and I often use the "search functionality within Loopio to see if I can find answers to clients questions. I like that I can also pull images from Loopio as well and often use those visualizations in my proposals.
    Incentivized
    Read full review
    airSlate, Inc
    SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
    Incentivized
    Read full review
    Pros
    Loopio Inc.
    • Ease of use - a few minutes' tutorial is enough for a newcomer to start using the tool.
    • Handy options - i.e. support in searching for the right answer
    • Often meaningful & useful releases
    Read full review
    airSlate, Inc
    • Ease of setting up documents that require eSignatures
    • Ability to manage the order in which the document needs to be eSigned
    • Tracking the status of who has signed and who hasn't
    • Ability to 're-send' invites to team members who might have missed the original invite
    • Ability to download the eSigned documents for internal record keeping
    Incentivized
    Read full review
    Cons
    Loopio Inc.
    • Adding new answers to the library was easier and better with the "close the loop" functionality. Now, it seems like it is easier to miss questions to add to the library.
    Incentivized
    Read full review
    airSlate, Inc
    • When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
    • CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
    • It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.
    Incentivized
    Read full review
    Likelihood to Renew
    Loopio Inc.
    No answers on this topic
    airSlate, Inc
    The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
    Incentivized
    Read full review
    Usability
    Loopio Inc.
    Usability is good but falls short of excellent. The interface is clean and well organized. They clearly spent some time working on the UI and took some feedback from focus groups to help keep it tidy. On a few occasions, we have experienced a little bit of lag while updating the question database. I'd like to see just a little faster response time on a consistent basis.
    Incentivized
    Read full review
    airSlate, Inc
    In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
    Incentivized
    Read full review
    Reliability and Availability
    Loopio Inc.
    No answers on this topic
    airSlate, Inc
    SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
    Incentivized
    Read full review
    Support Rating
    Loopio Inc.
    They're very supportive and reply in a timely manner. Whenever I contacted the support I received a helpful reply that actually solved my issue. Quite often when my team suggested an improvement that would simplify and speed up our work it happened not long after which is perfect for us.
    Read full review
    airSlate, Inc
    781 / 5,000Translation resultsTranslation resultMy experience with airSlate SignNow support has been super ok so far. I only had to contact them once because a document got stuck when I was signing it, so I sent them an email and they responded the next day. They solved the problem, but I found it a bit slow... They could have more direct support, like live chat or even WhatsApp. I believe that if there was a subscription plan for dedicated support it would also be very interesting. For example, a large company with several signature routines, including important signatures that block important workflow processes and sometimes with high added value, these companies, due to the risks, do not want to stop a process because of a signature, so they would not mind investing a little more in dedicated support. Minha experiência com o suporte do airSlate SignNow foi super ok até agora. Só precisei entrar em contato uma vez porque um documento travou na hora de assinar, aí mandei um e-mail e eles responderam no dia seguinte. Resolveram o problema, mas achei meio demorado... podia ter um suporte mais direto, tipo chat ao vivo ou até WhatsApp, acredito que se houvesse um plano de assinatura para suporte dedicado também seria bem interessante, por exemplo uma empresa grande com varias rotinas de assinaturas, entre elas temos assinaturas importantes que travem procesos de Workflow importantes e as vezes de alto valor agregrado, essas empresas devido as riscos não querem parar um processo por conta de um assinatura, por isso não ligariam de investir um pouco mais em suporte dedicado.
    Incentivized
    Read full review
    Online Training
    Loopio Inc.
    No answers on this topic
    airSlate, Inc
    It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
    Incentivized
    Read full review
    Implementation Rating
    Loopio Inc.
    No answers on this topic
    airSlate, Inc
    Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
    Incentivized
    Read full review
    Alternatives Considered
    Loopio Inc.
    • User friendly--very simple
    • Reviews of libraries can be assigned
    • Non-named user licenses can be used by various people
    • Close Loop--changes can be added to library with just a few clicks
    • View text in library and can copy content
    • Reporting on reviews and usage and projects
    • Help center and assigned representative
    • Library duplicates functionality
    Incentivized
    Read full review
    airSlate, Inc
    I chose airSlate SignNow over DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more straightforward.The drag-and-drop functionality and the ability to customize signature fields in airSlate SignNow were additional factors that tipped the scale in its favor. These features not only streamlined the signing process but also allowed for a more personalized and efficient document management experience.
    Incentivized
    Read full review
    Return on Investment
    Loopio Inc.
    • I have saved hundreds of hours working in Loopio instead of answering RFP's on my own. This has allowed me to spend other hours elsewhere. Having an RFP management tool has been an incredible timesaver
    • The creation and management of questions has also saved me hours of time in searching out tough questions to answer and has also saved my colleagues time as well since we don't need to collaborate to find answers.
    • Have had some issues with downloading the proposal in a readable format for clients to view. I've sometimes had to go back and figure out what went wrong when exporting which can be frustrating- especially when dealing with very tight deadlines.
    Incentivized
    Read full review
    airSlate, Inc
    • SignNow is far more economical than any other signature program I have ever seen.
    • SignNow performs all the tasks that the more expensive competition does.
    • SignNow does not require my clients to set up an account with a user name and password.
    Incentivized
    Read full review
    ScreenShots

    airSlate SignNow Screenshots

    Screenshot of dashboardScreenshot of teams and their foldersScreenshot of integrations availableScreenshot of fillable fields in signNow editor