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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lucid Visual Collaboration Suite

    Score9 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    Lucid Visual Collaboration SuiteMattermost
    Editions & Modules
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    Lucid Visual Collaboration SuiteMattermost
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Lucid Visual Collaboration SuiteMattermost
    Considered Both Products
    Lucid Software
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    1099 Answers
    94%
    Would buy again
    46 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    876 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    1118 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    600 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    732 Answers
    100%
    Implementation went as expected
    34 Answers
    Features
    Lucid Visual Collaboration SuiteMattermost
    Project Management
    Comparison of Project Management features of Lucid Visual Collaboration Suite and Mattermost
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Task Management00 Ratings8.637 Ratings
    Gantt Charts00 Ratings7.59 Ratings
    Scheduling00 Ratings7.69 Ratings
    Workflow Automation00 Ratings8.929 Ratings
    Mobile Access00 Ratings8.745 Ratings
    Search00 Ratings8.824 Ratings
    Visual planning tools00 Ratings8.511 Ratings
    Communication
    Comparison of Communication features of Lucid Visual Collaboration Suite and Mattermost
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Chat00 Ratings8.752 Ratings
    Notifications00 Ratings8.352 Ratings
    Discussions00 Ratings8.749 Ratings
    Surveys00 Ratings9.032 Ratings
    Internal knowledgebase00 Ratings9.335 Ratings
    Integrates with GoToMeeting00 Ratings7.78 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
    Integrates with Outlook00 Ratings7.58 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Lucid Visual Collaboration Suite and Mattermost
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Versioning00 Ratings7.911 Ratings
    Video files00 Ratings9.322 Ratings
    Audio files00 Ratings9.322 Ratings
    Document collaboration00 Ratings7.918 Ratings
    Access control00 Ratings9.922 Ratings
    Advanced security features00 Ratings9.019 Ratings
    Integrates with Google Drive00 Ratings8.212 Ratings
    Device sync00 Ratings10.016 Ratings
    Best Alternatives
    Lucid Visual Collaboration SuiteMattermost
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Miro
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lucid Visual Collaboration SuiteMattermost
    Likelihood to Recommend
    9.0
    (1165 ratings)
    8.6
    (54 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    8.9
    (10 ratings)
    Usability
    8.7
    (1134 ratings)
    7.1
    (8 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (888 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    8.6
    (39 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Lucid Visual Collaboration SuiteMattermost
    Likelihood to Recommend
    Lucid Software
    Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    Lucid Software
    • The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
    • It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
    • Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    Lucid Software
    No answers on this topic
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Support Rating
    Lucid Software
    I reached out about being able to access Linear through their new acquisition partner, and they kept pointing me to the same article even though I told them it wasn't giving me the information I needed. I asked for a meeting with a CSM and they didn't reach out to help. I've also tried to contact some PM friends to give feedback, but no one seems to care
    Incentivized
    Read full review
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Implementation Rating
    Lucid Software
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Return on Investment
    Lucid Software
    • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
    • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
    Incentivized
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.