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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Luigi's Box

    Score9.6 out of 10
    N/ALuigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values. Search and Autocomplete Recommender Product Listing Shopping Assistant Conversational Agent AnalyticsN/A

    SAP Engagement Cloud

    Score6.6 out of 10
    N/ASAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique customer engagement experiences by connecting real-time customer insights with the operational signals that run the business.N/A
    Pricing
    Luigi's BoxSAP Engagement Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Luigi's BoxSAP Engagement Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Luigi's BoxSAP Engagement Cloud
    Considered Both Products
    Luigi's Box
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    49 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    49 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    Luigi's BoxSAP Engagement Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Luigi's Box and SAP Engagement Cloud
    Feature
    Luigi's Box
    -
    Ratings
    SAP Engagement Cloud
    6.5
    8 Ratings
    17% below category average
    WYSIWYG email editor00 Ratings7.36 Ratings
    Dynamic content00 Ratings8.06 Ratings
    Ability to test dynamic content00 Ratings4.07 Ratings
    Landing pages00 Ratings8.03 Ratings
    A/B testing00 Ratings7.07 Ratings
    Mobile optimization00 Ratings6.07 Ratings
    Email deliverability reporting00 Ratings6.38 Ratings
    List management00 Ratings4.38 Ratings
    Triggered drip sequences00 Ratings7.75 Ratings
    Lead Management
    Comparison of Lead Management features of Luigi's Box and SAP Engagement Cloud
    Feature
    Luigi's Box
    -
    Ratings
    SAP Engagement Cloud
    6.5
    5 Ratings
    20% below category average
    Lead nurturing automation00 Ratings6.05 Ratings
    Lead scoring and grading00 Ratings7.04 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Luigi's Box and SAP Engagement Cloud
    Feature
    Luigi's Box
    -
    Ratings
    SAP Engagement Cloud
    6.9
    8 Ratings
    8% below category average
    Dashboards00 Ratings7.78 Ratings
    Standard reports00 Ratings7.08 Ratings
    Custom reports00 Ratings6.07 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Luigi's Box and SAP Engagement Cloud
    Feature
    Luigi's Box
    -
    Ratings
    SAP Engagement Cloud
    7.0
    7 Ratings
    9% below category average
    API00 Ratings7.07 Ratings
    Role-based workflow & approvals00 Ratings6.04 Ratings
    Customizability00 Ratings6.07 Ratings
    Integration with Salesforce.com00 Ratings7.04 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings9.02 Ratings
    Best Alternatives
    Luigi's BoxSAP Engagement Cloud
    Small Businesses
    Algolia
    Score8.5 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Algolia
    Score8.5 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Algolia
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Luigi's BoxSAP Engagement Cloud
    Likelihood to Recommend
    9.5
    (49 ratings)
    7.7
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    9.2
    (24 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Luigi's BoxSAP Engagement Cloud
    Likelihood to Recommend
    Luigi's Box
    Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.
    Read full review
    SAP
    Emarsys is well suited for any company with an established list of contacts and an interest in email marketing. It's easy to manage, scalable, and has plenty of customization features to make your emails your own. If you're ever stuck, the responsive customer service team will help you out. I recommend Emarsys for medium to large size companies.
    Incentivized
    Read full review
    Pros
    Luigi's Box
    • Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
    • Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
    • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
    Read full review
    SAP
    • It has the ability to reach maximum market chains.
    • It helps to keep our customer’s data confidential in any means.
    • It encourages one-to-one customer engagement which has helped us developing more trust in our customers.
    • It is targeting the required and interested audience for the organization.
    Incentivized
    Read full review
    Cons
    Luigi's Box
    • More choice for customisation and layout would be good.
    • More payment options for example the choice to pay via direct debit.
    Read full review
    SAP
    • The email and content builder is significantly worse than other email marketing platforms I've used
    • Emails campaigns cannot be used in more than one automation flow
    • Amount of emails collected and being sent for smart insight are inaccurate
    • I've rarely completed a task without some type of user interface error
    • Customer service mostly directs you to help center on website
    • You have to pay extra for training
    • You have to pay extra for reporting in which the system cannot provide
    • Lengthy contract with a high price tag
    Read full review
    Likelihood to Renew
    Luigi's Box
    No answers on this topic
    SAP
    We have no intention of changing Emarsys
    Incentivized
    Read full review
    Usability
    Luigi's Box
    As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of ​​product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Luigi's Box
    Their support is excellent. Quick and helpful.
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Luigi's Box
    The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.
    Incentivized
    Read full review
    SAP
    Emarsys is the email specialist service giver for our whole association. We use it to send custom and mass messages to our clients across three distinct business divisions. Email advertising is one of our greatest income driving channels due to focusing on limitations from deals regions. We can arrive at our clients through email with pertinent data and advancements, all driving income for the business. I have not used any other product marketing automation services.
    Incentivized
    Read full review
    Return on Investment
    Luigi's Box
    • Simple construction of a data feed = low cost
    • Easy to implement with the provided script - without having to hire a programmer
    • The search results presented after minor configuration are much better than in search engines built into SaaS e-commerce
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    SAP
    • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
    • Reliable and giving cost effective services.
    Incentivized
    Read full review
    ScreenShots

    Luigi's Box Screenshots

    Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.Screenshot of an overview that presents a timeline of query performance along with a heatmap of the most clicked products.Screenshot of a funnel chart that shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.Screenshot of the Product Listing overview, which shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.Screenshot of a screenshot that demonstrates how Notino utilizes Luigi's Box to suggest relevant products to users.Screenshot of a showcase of how Ledvance uses Luigi's Product Listing to enhance product filtering.