TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Nitro PDF Pro

    Score8.2 out of 10
    N/ANitro PDF Pro is a document management platform that supports PDF creation, modification, conversion, organization, review, and protection across Windows, Mac, and iOS environments. Key Capabilities Document Authoring & Modification: Native editing capabilities for PDF creation and content updates. Format Conversion: Conversion between PDF and standard office document formats. Document Organization & Management: File organization and management…

    $7.50

    Billed every 3 years. This is a subscription product with a 3-year fee of $270.00 per license. per seat

    Pricing
    M‑FilesNitro PDF Pro
    Editions & Modules
    No answers on this topic
    Nitro PDF Classic
    $7.5/month
    Billed every 3 years. This is a subscription product with a 3-year fee of $270.00 per license. per seat
    Nitro PDF Standard
    $15/month
    This is a subscription product with a yearly fee of $180.00 per license. per seat
    Nitro PDF Plus
    Contact Sales
    Offerings
    Pricing Offerings
    M‑FilesNitro PDF Pro
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    M‑FilesNitro PDF Pro
    Considered Both Products
    MFiles
    No answer on this topic
    Nitro Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    M‑FilesNitro PDF Pro
    Small Businesses
    pdfFiller
    Score9 out of 10
    Tungsten Power PDF
    Score9.8 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesNitro PDF Pro
    Likelihood to Recommend
    9.9
    (68 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (12 ratings)
    9.0
    (4 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    9.2
    (3 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    M‑FilesNitro PDF Pro
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    Nitro Inc
    I run a professional services business from home. I need to edit documents quickly and easily and with minimal subscriptions to minimize overheads. I love that Nitro is a one-off payment to get a license to the software, and you can simply upgrade to the latest version if that's what you want, but you're not obligated to. I've been using the same version of Nitro for 7-8 years now. Despite the fact the upgraded versions have a lot of great, nice-to-have features, the version I'm on still does the job.
    Incentivized
    Read full review
    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
    Read full review
    Nitro Inc
    • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
    • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
    • Much easier to use than some other PDF viewing services
    Incentivized
    Read full review
    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
    Read full review
    Nitro Inc
    • Converting from PDF to Microsoft Word can be complicated at times. Some parts of a document such as tables are not converted properly.
    • Sometimes it appears to be easier to save MS Word documents to PDF rather than using NPS to convert. It can be a bit slow to convert at times.
    • In my view, it wasn't user friendly at the beginning.
    Incentivized
    Read full review
    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Nitro Inc
    We will definitely be renewing the Nitro Productivity Suite. Saves the company a lot of money for something we use everyday
    Incentivized
    Read full review
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
    Read full review
    Nitro Inc
    For the most part, the entire software is extremely easy to navigate and use. You won't need to follow tutorials or anything for the bulk of the core features, as it's all pretty seamlessly designed.
    Incentivized
    Read full review
    Reliability and Availability
    MFiles
    always there.
    Incentivized
    Read full review
    Nitro Inc
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    Nitro Inc
    It works as advertised.
    Incentivized
    Read full review
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
    Read full review
    Nitro Inc
    Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
    Incentivized
    Read full review
    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    Nitro Inc
    No answers on this topic
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    Nitro Inc
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
    Read full review
    Nitro Inc
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Read full review
    Nitro Inc
    Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.
    Incentivized
    Read full review
    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
    Read full review
    Nitro Inc
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
    Read full review
    Nitro Inc
    • ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
    • More people were able to use the product than we initially thought due to low purchase costs.
    • We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.
    Incentivized
    Read full review
    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    Nitro PDF Pro Screenshots

    Screenshot of Version 26 (Nitro's latest version) introduces a new dedicated home for every AI-powered capability, giving you everything you need in one place to analyze content in any language, extract critical data, and protect sensitive information.Screenshot of Data-clearing capabilities like Redact and Remove Metadata now live together in one place, so the tool you need is where you'd expect it.Screenshot of Keep every document, and everything inside it, safe with advanced security features such as password protection, encryption, permission controls, and audit trails.Screenshot of Work together securely with Nitro's built-in collaboration tools. Gather and manage feedback across teams and devices with comments, highlights, and markup tools.Screenshot of Update, restructure, and optimize any PDF into exactly the document you want, organized the way you need, without switching back to the original file.Screenshot of Create and convert PDFs to and from popular formats like Word, Excel, PowerPoint, and image files while preserving layout and quality.