TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    pdfFiller

    Score9 out of 10
    N/ApdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.

    $20

    per month (for an individual user)

    Watermark Volume

    N/AN/AN/AN/A
    Pricing
    M‑FilespdfFillerWatermark Volume
    Editions & Modules
    No answers on this topic
    Basic for Enterprise
    $8
    per month (annual commitment) per user (minimum 20 users)
    Premium for Enterprise
    $10
    per month (annual commitment) per user (minimum 10 users)
    Basic
    $20
    per month single user
    Plus
    $30
    per month single user
    Premium
    $40
    per month single user
    No answers on this topic
    Offerings
    Pricing Offerings
    M‑FilespdfFillerWatermark Volume
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsUp to a 70% discount on individual plans for annual billing.
    More Pricing Information
    Community Pulse
    M‑FilespdfFillerWatermark Volume
    Considered Multiple Products
    MFiles
    No answer on this topic
    airSlate, Inc
    No answer on this topic
    Watermark Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    98%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Best Alternatives
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    Small Businesses
    pdfFiller
    Score9 out of 10
    M‑Files
    Score8.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Tungsten Capture
    Score9.5 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    M‑FilespdfFillerWatermark Volume
    Likelihood to Recommend
    9.9
    (68 ratings)
    9.1
    (52 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (12 ratings)
    9.1
    (25 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    9.1
    (29 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    M‑FilespdfFillerWatermark Volume
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    airSlate, Inc
    I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
    Incentivized
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    Watermark Technologies
    No answers on this topic
    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
    Read full review
    airSlate, Inc
    • Create and edit forms with ease.
    • Send forms out for signature and field completion to clients, vendors, and employees.
    • Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner.
    Incentivized
    Read full review
    Watermark Technologies
    No answers on this topic
    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    airSlate, Inc
    • multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically.
    • For using advanced features of this software users need to pay a lot. It's very expensive.
    • Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks.
    Incentivized
    Read full review
    Watermark Technologies
    No answers on this topic
    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    airSlate, Inc
    I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
    Incentivized
    Read full review
    Watermark Technologies
    No answers on this topic
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
    Read full review
    airSlate, Inc
    I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
    Incentivized
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    Watermark Technologies
    No answers on this topic
    Reliability and Availability
    MFiles
    always there.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    Watermark Technologies
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    Watermark Technologies
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    airSlate, Inc
    If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
    Incentivized
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    Watermark Technologies
    No answers on this topic
    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    Watermark Technologies
    No answers on this topic
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    Watermark Technologies
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
    Read full review
    airSlate, Inc
    When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
    Incentivized
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    Watermark Technologies
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Read full review
    airSlate, Inc
    I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
    Incentivized
    Read full review
    Watermark Technologies
    No answers on this topic
    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    Watermark Technologies
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    airSlate, Inc
    • not traveling with a printer
    • able to do work a lot faster
    • documents always look very professional
    • all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents
    • I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc.
    Incentivized
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    Watermark Technologies
    No answers on this topic
    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    pdfFiller Screenshots

    Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures