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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Zoho WorkDrive

    Score9.3 out of 10
    N/AZoho WorkDrive is an online file storage and content collaboration platform for teams, small businesses, and large enterprises. Introducing Team Folders, which enables teams of any size to work together more securely. It also offers access to a built-in office suite to brainstorm and ideate with your team in real time. WorkDrive supports mobility needs with its Android and iOS mobile apps and a desktop sync application.

    $2.50

    per month per user

    Pricing
    M‑FilesZoho WorkDrive
    Editions & Modules
    No answers on this topic
    Starter
    $2.50
    per month per user
    Team
    $4.50
    per month per user
    Business
    $9
    per month per user
    Offerings
    Pricing Offerings
    M‑FilesZoho WorkDrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    M‑FilesZoho WorkDrive
    File Sharing & Management
    Comparison of File Sharing & Management features of M‑Files and Zoho WorkDrive
    Feature
    M‑Files
    -
    Ratings
    Zoho WorkDrive
    8.4
    5 Ratings
    0% above category average
    Versioning00 Ratings9.05 Ratings
    Video files00 Ratings7.24 Ratings
    Audio files00 Ratings7.74 Ratings
    Document collaboration00 Ratings9.25 Ratings
    Access control00 Ratings9.25 Ratings
    File search00 Ratings8.05 Ratings
    Device sync00 Ratings8.65 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of M‑Files and Zoho WorkDrive
    Feature
    M‑Files
    -
    Ratings
    Zoho WorkDrive
    8.8
    5 Ratings
    2% above category average
    User and role management00 Ratings9.05 Ratings
    File organization00 Ratings9.45 Ratings
    Device management00 Ratings8.05 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of M‑Files and Zoho WorkDrive
    Feature
    M‑Files
    -
    Ratings
    Zoho WorkDrive
    8.7
    5 Ratings
    0% above category average
    Performance00 Ratings8.85 Ratings
    Reliability00 Ratings8.85 Ratings
    Storage Reports00 Ratings8.65 Ratings
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    M‑FilesZoho WorkDrive
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    Esker
    Score7.4 out of 10
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    Score8.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
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    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesZoho WorkDrive
    Likelihood to Recommend
    9.9
    (68 ratings)
    9.4
    (5 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (12 ratings)
    9.2
    (5 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    M‑FilesZoho WorkDrive
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Zoho
    Zoho WorkDrive is probably the best for small organizations because of its affordability and the easy of setting up. Zoho is very well suited for facilitating the sharing of documents securely to allow for efficient collaboration. It is also supported by enterprise grade security, making it well suited for storing and sharing documents securely.
    Incentivized
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    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Zoho
    • It is every easy to share documents/ files using Zoho WorkDrive
    • Zoho WorkDrive is far much cheaper than similar solutions, like OneDrive/ Google Workspace but still gives much more storage than those
    • The support from the Zoho WorkDrive team is very solid, and always able to respond within minutes
    Incentivized
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    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Zoho
    • Zoho WorkDrive has limitations in sync and performance.
    • There is Sync limitations which lacks the selective or block and make it inefficient for large files
    • There is navigation issues like trash and shared items and tasks are hidden in menus.
    • Large files uploading and downloading is very slow. The speed lacks
    • In the storage part if we edit the file, the file takes the full file version and store it.
    • Missing feature is there is no proper encryption for the files and folders.
    Incentivized
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    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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    Zoho
    Very user friendly and I've had difficulties with many other CRMs/ WorkDrives. This one is definitely top notch. In fact, I used Zoho WorkDrive back in 2015 for my first company, then I worked for a company which also used Zoho WorkDrive and now I have another company and we're using it again.
    Incentivized
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    Reliability and Availability
    MFiles
    always there.
    Incentivized
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    Zoho
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    Zoho
    No answers on this topic
    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Zoho
    No answers on this topic
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Zoho
    We are using IDrive e2 since last 2 year for NAS storage backup and Idrive e2 pricing are very budget friendly.
    Read full review
    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    Zoho
    • Zoho WorkDrive makes knowledge transfer process easy, when someone leaves or join company.
    • Zoho WorkDrive helps engineers and developer sharing API docs, code snippet, RCA etc.
    • Zoho WorkDrive is part of zoho workplace, so we don't have to invest on standalone apps and services.
    Incentivized
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    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    Zoho WorkDrive Screenshots

    Screenshot of Offers a shared space to store, organize, and manage files to support collaboration.Screenshot of Files can be located from Team Folders with not just the file name, but also by using text keywords and image content.Screenshot of Personalized Labels can be created based on how users want to arrange shared and personal files. This is to make it easier for everyone to get access to the data they need.Screenshot of WorkDrive's Global and Unread notifications helps users to stay on top of all the changes made by team members.