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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M1

    Score7.7 out of 10
    N/AM1, from ECI Software Solutions headquartered in Ft. Worth, is an all-in-one manufacturing ERP software solution, built for small and medium-sized discrete manufacturers.N/A

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    M1Zoho One
    Editions & Modules
    No answers on this topic
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    M1Zoho One
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonth-to-month plans available.
    More Pricing Information
    Community Pulse
    M1Zoho One
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    24 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    26 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    62%
    Lived up to sales and marketing promises
    13 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    50%
    Implementation went as expected
    13 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    M1Zoho One
    Payroll Management
    Comparison of Payroll Management features of M1 and Zoho One
    Feature
    M1
    6.3
    8 Ratings
    18% below category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation6.58 Ratings9.73 Ratings
    Benefit plan administration4.83 Ratings9.24 Ratings
    Direct deposit files7.55 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of M1 and Zoho One
    Feature
    M1
    7.3
    18 Ratings
    3% below category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    API for custom integration7.415 Ratings8.57 Ratings
    Plug-ins7.111 Ratings8.47 Ratings
    Security
    Comparison of Security features of M1 and Zoho One
    Feature
    M1
    8.1
    27 Ratings
    4% below category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability8.615 Ratings9.49 Ratings
    Role-based user permissions7.727 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of M1 and Zoho One
    Feature
    M1
    7.2
    28 Ratings
    5% below category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards7.326 Ratings8.59 Ratings
    Standard reports7.228 Ratings8.59 Ratings
    Custom reports7.127 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of M1 and Zoho One
    Feature
    M1
    7.5
    26 Ratings
    3% below category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable7.825 Ratings8.06 Ratings
    Accounts receivable7.526 Ratings8.26 Ratings
    Global Financial Support7.59 Ratings7.34 Ratings
    Primary and Secondary Ledgers7.716 Ratings6.03 Ratings
    Journals and Reconciliations6.821 Ratings7.54 Ratings
    Configurable Accounting7.618 Ratings8.04 Ratings
    Standardized Processes7.819 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of M1 and Zoho One
    Feature
    M1
    8.2
    26 Ratings
    3% above category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking8.326 Ratings9.34 Ratings
    Automatic reordering8.715 Ratings9.23 Ratings
    Location management7.521 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of M1 and Zoho One
    Feature
    M1
    7.8
    26 Ratings
    2% below category average
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing7.726 Ratings9.17 Ratings
    Order entry8.326 Ratings9.26 Ratings
    Credit card processing7.310 Ratings9.44 Ratings
    Cost of goods sold7.917 Ratings9.14 Ratings
    Order Orchestration7.913 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of M1 and Zoho One
    Feature
    M1
    7.4
    21 Ratings
    2% below category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management8.420 Ratings7.37 Ratings
    Cash and Asset Management8.217 Ratings7.14 Ratings
    Travel & Expense Management5.09 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting7.213 Ratings8.25 Ratings
    Period Close7.921 Ratings6.44 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of M1 and Zoho One
    Feature
    M1
    6.3
    16 Ratings
    11% below category average
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling7.916 Ratings9.56 Ratings
    Task Insight for Project Managers7.810 Ratings8.66 Ratings
    Project Mobile Functionality4.67 Ratings6.35 Ratings
    Definable Resource Pools4.89 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of M1 and Zoho One
    Feature
    M1
    2.7
    2 Ratings
    94% below category average
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management2.72 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of M1 and Zoho One
    Feature
    M1
    7.1
    18 Ratings
    0% above category average
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared6.27 Ratings8.83 Ratings
    Contract Authoring7.64 Ratings7.52 Ratings
    Contract Repository6.46 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated7.710 Ratings8.01 Ratings
    Supplier Management7.518 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of M1 and Zoho One
    Feature
    M1
    5.2
    4 Ratings
    26% below category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository6.52 Ratings9.12 Ratings
    Control Management6.14 Ratings9.33 Ratings
    Control Efficiency Assessments4.94 Ratings8.13 Ratings
    Issue Detection4.13 Ratings9.62 Ratings
    Remediation and Certification4.33 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of M1 and Zoho One
    Feature
    M1
    4.0
    10 Ratings
    54% below category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization2.24 Ratings9.01 Ratings
    Transportation Execution Management2.54 Ratings8.01 Ratings
    Trade and Customs Management4.73 Ratings8.01 Ratings
    Fulfillment Management4.98 Ratings8.72 Ratings
    Warehouse Workforce Management5.58 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of M1 and Zoho One
    Feature
    M1
    7.1
    27 Ratings
    5% below category average
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design5.519 Ratings8.01 Ratings
    Production Management7.422 Ratings8.01 Ratings
    Configuration Management7.119 Ratings9.01 Ratings
    Work Execution7.720 Ratings8.01 Ratings
    Manufacturing Costs7.626 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of M1 and Zoho One
    Feature
    M1
    8.1
    20 Ratings
    10% above category average
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting7.814 Ratings7.32 Ratings
    Inventory Planning7.720 Ratings9.01 Ratings
    Performance Monitoring8.715 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of M1 and Zoho One
    Feature
    M1
    5.9
    9 Ratings
    22% below category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management4.96 Ratings9.01 Ratings
    Product Master Data Management7.09 Ratings8.01 Ratings
    Best Alternatives
    M1Zoho One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M1Zoho One
    Likelihood to Recommend
    7.7
    (30 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (30 ratings)
    8.9
    (10 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.5
    (1 ratings)
    User Testimonials
    M1Zoho One
    Likelihood to Recommend
    ECI Software Solutions
    The M1 ERP is tailored for small to medium organizations, offering good features at least in the components utilized by my organization such as customizable workflows, user-friendly dashboards, ability to process orders, and track the entire orders lifecycle. It also has good customer interaction features in the CRM part. It provides robust data security, and offers scalable modules to grow with your business. Implementation is not challenging if you don't have so many customizations in the software.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Allows for component parts to be scheduled independently through the plant
    • Once parts are built, it is easy to duplicate/reuse parts across they quoting and ordering modules and customers
    • If used properly and consistently, M1 will provide accurate job cost analysis to determine estimating, training, efficiency and other issues.
    Incentivized
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    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
    • We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
    • Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Usability
    ECI Software Solutions
    Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
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    Support Rating
    ECI Software Solutions
    Support has been great and timely
    Incentivized
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    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
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    Alternatives Considered
    ECI Software Solutions
    M1 is light years ahead in overall cost and proficiency. It allows so much more control and flexibility as compared to its competitors. When choosing M1 we went through many demos and M1 was the only ERP that met our needs and still does. We also control our own data which is a big plus for us.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash
    Incentivized
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    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    M1 Screenshots

    Product screenshotProduct screenshot