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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MadCap Xyleme

    Score6 out of 10
    N/AXyleme is a robust Component and Learning Content Management Solution dedicated to providing users with an easy and safe way to create and disseminate learning materials and other business-related content. It comes equipped with several features that focus on creating a central, single source of truth for an organization’s content.N/A

    OnBase

    Score9.5 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
    Pricing
    MadCap XylemeOnBase
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MadCap XylemeOnBase
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MadCap XylemeOnBase
    Considered Both Products
    MadCap Software
    No answer on this topic
    Hyland
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    21 Answers
    Features
    MadCap XylemeOnBase
    Enterprise Content Management
    Comparison of Enterprise Content Management features of MadCap Xyleme and OnBase
    Feature
    MadCap Xyleme
    -
    Ratings
    OnBase
    8.2
    43 Ratings
    1% above category average
    Content capture & imaging00 Ratings9.041 Ratings
    File sync, storage & archiving00 Ratings9.033 Ratings
    Document management00 Ratings10.042 Ratings
    Records management00 Ratings8.040 Ratings
    Content search & retrieval00 Ratings8.043 Ratings
    Enterprise content collaboration00 Ratings8.034 Ratings
    Content publishing & creation00 Ratings8.222 Ratings
    Security, risk management & information governance00 Ratings9.033 Ratings
    Contract lifecycle management00 Ratings8.424 Ratings
    Automated workflows00 Ratings9.023 Ratings
    Artificial intelligence00 Ratings5.811 Ratings
    Mobile support00 Ratings7.615 Ratings
    Integration00 Ratings7.022 Ratings
    Best Alternatives
    MadCap XylemeOnBase
    Small Businesses
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MadCap XylemeOnBase
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.9
    (43 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    5.8
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    MadCap XylemeOnBase
    Likelihood to Recommend
    MadCap Software
    Well-suited:
    1. Building and keeping up to date modular content (blocks).
    2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
    3. Creating learning content by new/recently onboarded team members.
    4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
    5. Integrate with LMS, apply SCORM rules etc
    6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).
    Less appropriate: 1. If you need to build highly interactive learning experience 2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs. 3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.
    Incentivized
    Read full review
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    Pros
    MadCap Software
    • content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
    • easy to train on and onboard new team members
    • flexibility of output templates
    • web-based tool - easy to develop directly from browser
    Incentivized
    Read full review
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    Cons
    MadCap Software
    • several features advertised as device agnostic or mobile friendly do not work properly on mobile
    • finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
    • many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)
    Incentivized
    Read full review
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    Likelihood to Renew
    MadCap Software
    No answers on this topic
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    Usability
    MadCap Software
    No answers on this topic
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
    Read full review
    Support Rating
    MadCap Software
    No answers on this topic
    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
    Read full review
    In-Person Training
    MadCap Software
    No answers on this topic
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
    Read full review
    Online Training
    MadCap Software
    No answers on this topic
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
    Read full review
    Implementation Rating
    MadCap Software
    No answers on this topic
    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
    Read full review
    Alternatives Considered
    MadCap Software
    No answers on this topic
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
    Read full review
    Return on Investment
    MadCap Software
    • train and onboard new learning developers on the team quickly and get them started to create courses
    • ROI - don't have access to this information
    Incentivized
    Read full review
    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
    Read full review
    ScreenShots

    MadCap Xyleme Screenshots

    Screenshot of A snapshot of how Xyleme users can create content in a single location and publish it to multiple locations

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.