MaestroQA vs. Zendesk Suite
MaestroQA vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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MaestroQA | N/A | MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA. | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
MaestroQA | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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MaestroQA | Zendesk Suite | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MaestroQA | Zendesk Suite | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
MaestroQA | Zendesk Suite | |
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Likelihood to Recommend | MaestroQA | Zendesk |
Pros | MaestroQA | Zendesk |
Cons | MaestroQA No answers on this topic | Zendesk |
Likelihood to Renew | MaestroQA No answers on this topic | Zendesk |
Usability | MaestroQA No answers on this topic | Zendesk |
Reliability and Availability | MaestroQA No answers on this topic | Zendesk |
Performance | MaestroQA No answers on this topic | Zendesk |
Support Rating | MaestroQA No answers on this topic | Zendesk |
Online Training | MaestroQA No answers on this topic | Zendesk |
Implementation Rating | MaestroQA No answers on this topic | Zendesk |
Alternatives Considered | MaestroQA | Zendesk |
Return on Investment | MaestroQA | Zendesk |
ScreenShots | Zendesk Suite Screenshots |