What users are saying about
35 Ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Likelihood to Recommend

Mailgun

Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
Sam Lepak | TrustRadius Reviewer

Oracle Dyn Email

Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
Anonymous | TrustRadius Reviewer

Pros

Mailgun

  • Its SMTP is very easy to use and it integrates easy with all CMS and frameworks.
  • It allows you to have a record of the incoming/outgoing emails and get useful statistics about them.
  • Thanks to their 5000 free emails per month, it is a very good option to startups and small companies.
Anonymous | TrustRadius Reviewer

Oracle Dyn Email

  • API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that.
  • Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice.
  • Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well.
Anonymous | TrustRadius Reviewer

Cons

Mailgun

  • No built-in templating features (This was a bit sad after coming from Mandrill which excelled at this)
  • Dashboard UI (although easy to use) is a bit dated in appearance
  • Logs are cumbersome compared to Mandrill
  • Setting up TLD (top level domain) names (things like .online or .church) that are not common require an email to tech support (this is annoying)
  • Sometimes can be slow in delivery
  • Shared IP addresses can be SPAM filtered or delayed (requires an email to support to have a new one assigned - Note: this can be mitigated by buying a dedicated one for a monthly fee)
Joshua Weaver | TrustRadius Reviewer

Oracle Dyn Email

  • I did have some difficulty diagnosing some of the issues I was having with one major ESP
  • The user interface can be slow and is outdated
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mailgun

No score
No answers yet
No answers on this topic

Oracle Dyn Email

Oracle Dyn Email 8.2
Based on 1 answer
I think it is very likely we will continue to use Dyn
Anonymous | TrustRadius Reviewer

Usability

Mailgun

Mailgun 7.0
Based on 1 answer
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Joshua Weaver | TrustRadius Reviewer

Oracle Dyn Email

No score
No answers yet
No answers on this topic

Support Rating

Mailgun

Mailgun 7.6
Based on 7 answers
You can't seem to get ANY support until you shell out hundreds of dollars per month. I even did this when we could not deliver mail with Mailgun, and the response was slow and inadequate. Nor would they refund my money. I'll never be a customer of Mailgun again.
Anonymous | TrustRadius Reviewer

Oracle Dyn Email

Oracle Dyn Email 8.4
Based on 6 answers
Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.
Anonymous | TrustRadius Reviewer

Implementation Rating

Mailgun

No score
No answers yet
No answers on this topic

Oracle Dyn Email

Oracle Dyn Email 7.3
Based on 1 answer
I wasn't at the company during implementation
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mailgun

MailGun is more expensive than SparkPost and about the same price-wise as SendGrid. MailGun had a notably easy set-up process, since they are the first SMTP service we signed up with, and their support has been very helpful in identifying deliverability issues, providing documentation on IP reputation management, and recommending best sending practices.
Anonymous | TrustRadius Reviewer

Oracle Dyn Email

While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
Anonymous | TrustRadius Reviewer

Return on Investment

Mailgun

  • By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
  • If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
  • The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.
Anonymous | TrustRadius Reviewer

Oracle Dyn Email

  • Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
  • From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
  • Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.
Anonymous | TrustRadius Reviewer

Pricing Details

Mailgun

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Dyn Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison