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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailman

    N/AN/AN/AN/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    MailmanMicrosoft ExchangeZoho Mail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    MailmanMicrosoft ExchangeZoho Mail
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MailmanMicrosoft ExchangeZoho Mail
    Considered Multiple Products
    Tiny Business Development
    No answer on this topic
    Microsoft
    Chose Microsoft Exchange
    Both items are used by me on a daily basis. Microsoft Exchange and Microsoft SharePoint don't seem to have a lot in common to me. When working with the Exchange platform, it's all about scheduling events in the calendar and sending emails. I was able to find the most crucial …
    Incentivized
    Chose Microsoft Exchange
    We use Zimbra for some specific tasks in our company. Microsoft has superiority over Zimbra in terms of the graphical user interface. I like the Microsoft exchange interface as it is more futuristic. Also, Microsoft exchange has a better user experience. Zimbra mail can be …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    65 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    63 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    68 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    46 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    52 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    MailmanMicrosoft ExchangeZoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Mailman and Microsoft Exchange and Zoho Mail
    Feature
    Mailman
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings6.567 Ratings9.57 Ratings
    Customizability00 Ratings8.079 Ratings9.17 Ratings
    Data Loss Protection00 Ratings8.368 Ratings7.96 Ratings
    Threat Detection00 Ratings6.566 Ratings7.06 Ratings
    Sandboxing00 Ratings7.444 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings6.767 Ratings10.06 Ratings
    Management Tools00 Ratings8.080 Ratings9.57 Ratings
    Best Alternatives
    MailmanMicrosoft ExchangeZoho Mail
    Small Businesses
    No answers on this topic
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MailmanMicrosoft ExchangeZoho Mail
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (102 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    8.9
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (12 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MailmanMicrosoft ExchangeZoho Mail
    Likelihood to Recommend
    Tiny Business Development
    No answers on this topic
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Tiny Business Development
    No answers on this topic
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Tiny Business Development
    No answers on this topic
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Tiny Business Development
    No answers on this topic
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Tiny Business Development
    No answers on this topic
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Reliability and Availability
    Tiny Business Development
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Tiny Business Development
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Tiny Business Development
    No answers on this topic
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Implementation Rating
    Tiny Business Development
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Tiny Business Development
    No answers on this topic
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Scalability
    Tiny Business Development
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Tiny Business Development
    No answers on this topic
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat