Microsoft Exchange vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
ScoreĀ 8.5Ā outĀ ofĀ 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Zoho Mail
ScoreĀ 9.1Ā outĀ ofĀ 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Microsoft ExchangeZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Microsoft ExchangeZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
Microsoft ExchangeZoho Mail
Considered Both Products
Microsoft Exchange
Chose Microsoft Exchange
Both items are used by me on a daily basis. Microsoft Exchange and Microsoft SharePoint don't seem to have a lot in common to me. When working with the Exchange platform, it's all about scheduling events in the calendar and sending emails. I was able to find the most crucial ā€¦
Chose Microsoft Exchange
We use Zimbra for some specific tasks in our company. Microsoft has superiority over Zimbra in terms of the graphical user interface. I like the Microsoft exchange interface as it is more futuristic. Also, Microsoft exchange has a better user experience. Zimbra mail can be ā€¦
Zoho Mail

No answer on this topic

Top Pros
Top Cons
Features
Microsoft ExchangeZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
8.1
80 Ratings
4% below category average
Zoho Mail
8.0
6 Ratings
5% below category average
Anti-malware8.163 Ratings8.26 Ratings
Customizability7.975 Ratings8.46 Ratings
Data Loss Protection8.665 Ratings7.45 Ratings
Threat Detection8.064 Ratings8.25 Ratings
Sandboxing7.444 Ratings6.53 Ratings
End-to-End Encryption8.364 Ratings8.46 Ratings
Management Tools8.377 Ratings8.96 Ratings
Best Alternatives
Microsoft ExchangeZoho Mail
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
ScoreĀ 9.3Ā outĀ ofĀ 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
ScoreĀ 9.3Ā outĀ ofĀ 10
Medium-sized Companies
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
ScoreĀ 9.3Ā outĀ ofĀ 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
ScoreĀ 9.3Ā outĀ ofĀ 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 8.8Ā outĀ ofĀ 10
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 8.8Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeZoho Mail
Likelihood to Recommend
8.8
(98 ratings)
6.7
(6 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
8.2
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(12 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft ExchangeZoho Mail
Likelihood to Recommend
Microsoft
You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.
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Zoho
It has appeared to be tried, true, and productive for us, and we utilize it for all our trade emails. Our organization has found fantastic success with it since it offers about all of the fundamental highlights we require, such as an easy-to-use inbox and the capacity to oversee an enormous client base from a single admin board. This has made strides not only in my yield but also in my communication adequacyā€”others who we recommended it to have had the same benefits.
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Zoho
  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
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Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organizationā€™s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Zoho
  • No 1. in uploading appearance
  • No 2. Signatures option
  • No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time
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Likelihood to Renew
Microsoft
It is the best, and perhaps only, email solution worth considering.
Read full review
Zoho
No answers on this topic
Usability
Microsoft
Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
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Zoho
Zoho Mail gives fabulous client benefits. The clear and user-friendly plan of Zoho Mail is one of its best qualities. It offers a clean appearance, down-to-earth instruments, and an easy-to-use interface. It is a fabulous choice for anybody requiring a commerce mail and is inconceivably user-friendly. It contains most of the highlights that Gmail gives and the notices are fabulous. Up till now, I have not gotten a single spam e-mail. In this way, utilizing it is, by and large, secure.
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Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Zoho
No answers on this topic
Performance
Microsoft
I would say it's the best email product I've experienced.
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Zoho
No answers on this topic
Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Zoho
No answers on this topic
Alternatives Considered
Microsoft
Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computingā€“ there is a strong case for keeping desktop versions available.
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Zoho
Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Zoho
No answers on this topic
Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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Zoho
  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
Read full review
ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat