Mailprotector vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailprotector
Score 8.0 out of 10
N/A
Mailprotector provides a suite of cloud-based email security solutions engineered specifically for managed service providers (MSPs). The platform includes advanced threat protection through it's zero trust email security solution, email encryption, compliance-ready archiving, and email continuity. The solutions are designed to safeguard end users from phishing, spoofing and account compromise. Built for the Channel Mailprotector is purpose-built for MSPs. A multi…N/A
Webroot Email Security Powered by Zix
Score 6.8 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
MailprotectorWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MailprotectorWebroot Email Security Powered by Zix
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MailprotectorWebroot Email Security Powered by Zix
Features
MailprotectorWebroot Email Security Powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mailprotector
-
Ratings
Webroot Email Security Powered by Zix
7.9
2 Ratings
6% below category average
Anti-malware00 Ratings10.01 Ratings
Customizability00 Ratings5.62 Ratings
Data Loss Protection00 Ratings9.01 Ratings
Threat Detection00 Ratings7.62 Ratings
Sandboxing00 Ratings7.01 Ratings
End-to-End Encryption00 Ratings10.02 Ratings
Management Tools00 Ratings6.02 Ratings
Best Alternatives
MailprotectorWebroot Email Security Powered by Zix
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Score 9.0 out of 10
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Score 9.4 out of 10
Medium-sized Companies
Avanan
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Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
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Score 9.8 out of 10
Avanan
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Score 9.8 out of 10
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User Ratings
MailprotectorWebroot Email Security Powered by Zix
Likelihood to Recommend
-
(0 ratings)
6.8
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(28 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
MailprotectorWebroot Email Security Powered by Zix
Likelihood to Recommend
Mailprotector
Mailprotector offers a resilient solution at an affordable rate that makes it perfect for small and medium businesses. Larger organizations or businesses that are frequently targeted with phishing messages may not find Mailprotector to be the suitable. Recent phishing trends are commonly making it through their filters, so I would discourage businesses that experience frequent attacks from using this product.
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Webroot, an OpenText company
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Mailprotector
  • Spam Filtering
  • Mail logging
  • Visually pleasing administration interface
  • Detailed reports for suspicious message analysis
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Mailprotector
  • URL and Attachment scanning needs improvement.
  • Spam filtering is great, but our second layer of security catches several phishing messages that get through the scanners.
  • Add additional knowledge-base articles that better explain how the sensitivity sliders work.
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Webroot, an OpenText company
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Mailprotector
No answers on this topic
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Mailprotector
No answers on this topic
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Mailprotector
No answers on this topic
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Alternatives Considered
Mailprotector
Mailprotector provides a guided installation that not only helps the administrator quickly deploy the solution, but it also provides a real-time update to let you know if any change was successfully applied. Our users prefer the interface and filtering reports over the competing products. Mailprotector has consistently done a better job of filtering spam than the other solutions we've tried.
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Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Mailprotector
  • Email gateway that serves as first layer of security.
  • Removes the bulk of spam from user inboxes.
  • Our costs are about 20% lower than competing solutions.
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Webroot, an OpenText company
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots