TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailtrack

    Score9.7 out of 10
    N/AMailtrack is an email-tracking extension for Gmail and part of Mailsuite. It adds delivery and read-status indicators to sent messages, showing when recipients open an email or click a tracked link without requiring users to leave Gmail. Key Capabilities Gmail read receipts: Mailtrack adds one or two checkmarks to sent messages. Grey checkmarks indicate delivery; green checkmarks indicate that the message was opened. Open and…

    $2.99

    per month per user

    Neuron

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Neuron (formerly Prospect) is a sales tool used to find contact data for any prospect and import it directly into Salesforce in one click.

    $149

    per month per user

    Pricing
    MailtrackNeuron
    Editions & Modules
    Free
    $0
    per month per user
    Mailtrack
    2,99
    per month per user
    Mailsuite
    9,99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MailtrackNeuron
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MailtrackNeuron
    Considered Both Products
    Mailtrack
    No answer on this topic
    Planleaf, Inc. (Neuron)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    38 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    40 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    MailtrackNeuron
    Prospecting
    Comparison of Prospecting features of Mailtrack and Neuron
    Feature
    Mailtrack
    -
    Ratings
    Neuron
    5.8
    10 Ratings
    28% below category average
    List quality00 Ratings4.36 Ratings
    List upload/download00 Ratings7.18 Ratings
    Ideal customer targeting00 Ratings4.56 Ratings
    Load time/data access00 Ratings7.510 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Mailtrack and Neuron
    Feature
    Mailtrack
    -
    Ratings
    Neuron
    7.9
    10 Ratings
    2% above category average
    Contact information00 Ratings7.210 Ratings
    Company information00 Ratings8.510 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Mailtrack and Neuron
    Feature
    Mailtrack
    -
    Ratings
    Neuron
    7.4
    10 Ratings
    1% below category average
    Lead qualification process00 Ratings8.94 Ratings
    Salesforce integration00 Ratings8.29 Ratings
    Company/business profiles00 Ratings8.38 Ratings
    Alerts and reminders00 Ratings5.65 Ratings
    Data hygiene00 Ratings6.610 Ratings
    Automatic data refresh00 Ratings6.89 Ratings
    Best Alternatives
    MailtrackNeuron
    Small Businesses
    Yesware
    Score8.3 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Yesware
    Score8.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    No answers on this topic
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MailtrackNeuron
    Likelihood to Recommend
    9.4
    (50 ratings)
    9.8
    (11 ratings)
    Usability
    8.7
    (40 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.1
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    MailtrackNeuron
    Likelihood to Recommend
    Mailtrack
    Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
    Incentivized
    Read full review
    Planleaf, Inc. (Neuron)
    Its well suited If you find yourself manually placing contact details in CRMs or you're using multiple tools to find relevant and accurate contact details. Not so relevant if you already sheet of contact details and you can simply import it as a CSV in certain tools
    Incentivized
    Read full review
    Pros
    Mailtrack
    • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
    • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
    • Free version includes unlimited email tracking, this is fab.
    Incentivized
    Read full review
    Planleaf, Inc. (Neuron)
    • Creating/updating contacts in Salesforce
    • Finding accurate email addresses
    • UI is great. Easy to use
    Read full review
    Cons
    Mailtrack
    • Some of the settings can be confusing at first.
    • Some alerts are on by default and can be annoying at times.
    • Good to know if the email was deleted.
    • It would be great to know how much time recipients spent on each email.
    Read full review
    Planleaf, Inc. (Neuron)
    • Minimizing minor bugs
    • Being able to export contacts for varying accounts to corresponding tabs in Google Drive
    • Being able to prospect more than 25 at a time
    Read full review
    Usability
    Mailtrack
    I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
    Incentivized
    Read full review
    Planleaf, Inc. (Neuron)
    Super easy to use, the only thing I wish they would change is that you always need to check the prospects linkedin page to see if there's been an update to their contact (eg. if contact didnt have a mobile number saved, they may now, so you need to check linkedin every single time before reaching out). Other than that, this is by far the best tool for pulling numbers and emails.
    Read full review
    Support Rating
    Mailtrack
    I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
    Read full review
    Planleaf, Inc. (Neuron)
    No answers on this topic
    Alternatives Considered
    Mailtrack
    There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
    Read full review
    Planleaf, Inc. (Neuron)
    zoominfo has old contact info, a lot of the time i look at specific people and their companies aren't updated. I get intent emailed to me from zoominfo for job changes and it will be 6-12 months after someone changed jobs so the information is just not accurate enough. apollo only pulls headquarters info, never had an accurate cell number from it so i stopped using it pretty quickly during our eval
    Read full review
    Return on Investment
    Mailtrack
    • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
    • Knowing when an email is read multiple times helps me know the importance of the content in my email.
    • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
    Read full review
    Planleaf, Inc. (Neuron)
    • I prefer using it from the SalesNav page compared to Zoominfo - seems way more up to date
    • Allows me to massively scale my prospecting by keeping me in page and I don't have to look up and cross reference on other tools
    • While it has a smaller set of functionality that I can use it for relative to Zoominfo, the things that it does do I've always felt it did a better job
    • Really simple UI and doesn't prompt me to sign in every day which I appreciate.
    Read full review
    ScreenShots

    Mailtrack Screenshots

    Screenshot of Double check marks appear right in the  Gmail Sent folder — one for delivered, two for read. Nothing new to learn, no separate dashboard to open.Screenshot of Alerts, sent the moment a recipient opens your message, so you can follow up or pick up the phone while the email is still on their screen.Screenshot of where to set a reminder rules once and Mailtrack watches sent mail, flagging the messages that went unopened or unanswered so none of them go cold.Screenshot of A complete activity log per email — who opened it, how many times and when, including each recipient separately when sent to a group.Screenshot of a display of exactly which links a recipient clicked and when — a pricing page, a proposal, a calendar link.