TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Palo Alto Networks Cortex XDR

    Score8.4 out of 10
    N/ACortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A
    Pricing
    MalwarebytesPalo Alto Networks Cortex XDR
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    MalwarebytesPalo Alto Networks Cortex XDR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    MalwarebytesPalo Alto Networks Cortex XDR
    Considered Both Products
    Malwarebytes
    No answer on this topic
    Palo Alto Networks
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    90%
    Implementation went as expected
    9 Answers
    Best Alternatives
    MalwarebytesPalo Alto Networks Cortex XDR
    Small Businesses
    Norton 360
    Score7.8 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    InsightIDR
    Score8.5 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesPalo Alto Networks Cortex XDR
    Likelihood to Recommend
    8.3
    (54 ratings)
    9.3
    (14 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (5 ratings)
    9.7
    (3 ratings)
    Support Rating
    8.9
    (9 ratings)
    10.0
    (4 ratings)
    User Testimonials
    MalwarebytesPalo Alto Networks Cortex XDR
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Palo Alto Networks
    Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
    Incentivized
    Read full review
    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Palo Alto Networks
    • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
    • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
    • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Palo Alto Networks
    • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
    • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
    • Traps falsely identifies things as malicious at times, this is not often though
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Palo Alto Networks
    No answers on this topic
    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Palo Alto Networks
    As every attacks get started because of user mistake or employee mistake. they click on any link they open any software without knowing its behavioural. But after Palo Alto Networks Cortex XDR we able to identify what user is doing We can put sudden type of restriction as per our organization policy. If some malicious file is found it can be quarantined. easy remote terminal access for investogation rather going one by one user for endpoint if they are busy then we have to wait but now from console only we can do this all.
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Palo Alto Networks
    The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
    Incentivized
    Read full review
    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Palo Alto Networks
    Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
    Incentivized
    Read full review
    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    Palo Alto Networks
    • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
    • We are able to track and control granular suspicious and malicious activities.
    • Web controls are missing, which if they would have been there would have been very helpful.
    Incentivized
    Read full review
    ScreenShots

    Palo Alto Networks Cortex XDR Screenshots

    Screenshot of a Cortex XDR overviewScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboard