Malwarebytes vs. Palo Alto Networks Cortex XDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Malwarebytes
Score 8.8 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$119.99
per year 3 devices
Palo Alto Networks Cortex XDR
Score 8.4 out of 10
N/A
Cortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A
Pricing
MalwarebytesPalo Alto Networks Cortex XDR
Editions & Modules
Teams - Sole proprietor
$119.99
per year 3 devices
Teams - Boutique business
$399.99
per year 10 devices
Teams - Small office
$799.99
per year 20 devices
No answers on this topic
Offerings
Pricing Offerings
MalwarebytesPalo Alto Networks Cortex XDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
More Pricing Information
Community Pulse
MalwarebytesPalo Alto Networks Cortex XDR
Best Alternatives
MalwarebytesPalo Alto Networks Cortex XDR
Small Businesses
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Score 8.0 out of 10
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Score 8.8 out of 10
Medium-sized Companies
CrowdStrike Falcon
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Score 9.1 out of 10
CrowdStrike Falcon
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Score 9.1 out of 10
Enterprises
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CrowdStrike Falcon
Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
MalwarebytesPalo Alto Networks Cortex XDR
Likelihood to Recommend
7.9
(54 ratings)
8.0
(13 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.2
(5 ratings)
7.0
(2 ratings)
Support Rating
8.9
(9 ratings)
10.0
(3 ratings)
User Testimonials
MalwarebytesPalo Alto Networks Cortex XDR
Likelihood to Recommend
Malwarebytes
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
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Palo Alto Networks
Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
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Pros
Malwarebytes
  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
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Palo Alto Networks
  • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
  • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
  • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
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Cons
Malwarebytes
  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
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Palo Alto Networks
  • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
  • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
  • Traps falsely identifies things as malicious at times, this is not often though
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Likelihood to Renew
Malwarebytes
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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Palo Alto Networks
No answers on this topic
Usability
Malwarebytes
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
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Palo Alto Networks
Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
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Support Rating
Malwarebytes
The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
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Palo Alto Networks
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
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Alternatives Considered
Malwarebytes
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
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Palo Alto Networks
Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
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Return on Investment
Malwarebytes
  • Positive Impact: Have not had to remediate malware/virus infections since installed.
  • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
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Palo Alto Networks
  • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
  • We are able to track and control granular suspicious and malicious activities.
  • Web controls are missing, which if they would have been there would have been very helpful.
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ScreenShots

Palo Alto Networks Cortex XDR Screenshots

Screenshot of a Cortex XDR overviewScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboard