Malwarebytes vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Malwarebytes
Score 8.2 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$39.96
Annually
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
MalwarebytesZscaler Internet Access
Editions & Modules
Premium (1 device)
$39.96
Annually
Premium (5 devices)
$80.04
Annually
Premium + Privacy
$99.96
Annually
Malwarebytes For Teams
$119.97
Annually
Malwarebytes Endpoint Protection
$699
Annually
Malwarebytes Endpoint Protection and Response
$849
Annually
No answers on this topic
Offerings
Pricing Offerings
MalwarebytesZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MalwarebytesZscaler Internet Access
Top Pros
Top Cons
Features
MalwarebytesZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
Malwarebytes
-
Ratings
Zscaler Internet Access
5.9
2 Ratings
40% below category average
Multi-Factor Authentication00 Ratings5.92 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Malwarebytes
-
Ratings
Zscaler Internet Access
9.4
2 Ratings
4% above category average
Endpoint Detection and Response (EDR)00 Ratings9.42 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Malwarebytes
-
Ratings
Zscaler Internet Access
9.5
2 Ratings
11% above category average
Network Analytics00 Ratings9.72 Ratings
Threat Recognition00 Ratings9.72 Ratings
Vulnerability Classification00 Ratings9.42 Ratings
Automated Alerts and Reporting00 Ratings9.72 Ratings
Threat Analysis00 Ratings9.42 Ratings
Threat Intelligence Reporting00 Ratings9.42 Ratings
Automated Threat Identification00 Ratings9.42 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Malwarebytes
-
Ratings
Zscaler Internet Access
9.6
2 Ratings
5% above category average
Continuous Verification00 Ratings9.42 Ratings
Secure Web Gateways00 Ratings9.72 Ratings
Network Flow Control00 Ratings9.72 Ratings
Network Traffic Analysis00 Ratings9.72 Ratings
Segmentation Leveraging00 Ratings9.42 Ratings
Admin Access Control00 Ratings9.72 Ratings
Network Data Encryption00 Ratings9.72 Ratings
Network Topology Mapping00 Ratings9.42 Ratings
Best Alternatives
MalwarebytesZscaler Internet Access
Small Businesses
Sophos Intercept X
Sophos Intercept X
Score 8.7 out of 10
ThreatLocker
ThreatLocker
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.2 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MalwarebytesZscaler Internet Access
Likelihood to Recommend
5.1
(52 ratings)
8.3
(18 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
8.0
(2 ratings)
Support Rating
8.9
(9 ratings)
8.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
MalwarebytesZscaler Internet Access
Likelihood to Recommend
Malwarebytes
Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
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Zscaler
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
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Pros
Malwarebytes
  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
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Zscaler
  • Automatically block the malicious content and websites
  • Scans inbound and outbound network packets
  • Has a proxy server through which all the network calls pass through
  • We have customized Zscaler Internet Access to block websites like Netflix, Hotstar etc which can hinder producivity
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Cons
Malwarebytes
  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
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Zscaler
  • My personal opinion about Zscaler is their idea is that all the services are online and are moving to the cloud but the truth is some of them have to stay on-premise and employees still need to work from an office. Zscaler simply doesn't have any on-premise solutions like an NGFW to provide a complete package. We are supporting Fortinet NGFW for our on-premise solution.
  • As mentioned earlier Zscaler being hosted online we don't get the full flexibility of managing our firewalls. Although it's a good thing we keep running into problems like when we want to allow list a service from a specific source IP Zscaler cannot provide a static IP for that. They route traffic through multiple IP addresses and the IP's keep changing every 15-20 minutes. So you cannot allow list a specific IP on the receiving end. The only way to move forward would be to allow an entire range of IP's which opens a security loophole on the receiving end.
  • For every small thing we have to keep opening a ticket with Zscaler. Their response rate is fast but still in a fast-moving world it's not fast enough. Especially since we need to get approval from our change control to get something done and then again we have to raise a ticket to get something done from the Zscaler side.
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Likelihood to Renew
Malwarebytes
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Read full review
Zscaler
No answers on this topic
Usability
Malwarebytes
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
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Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
Malwarebytes
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Alternatives Considered
Malwarebytes
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
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Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
Malwarebytes
  • Positive Impact: Have not had to remediate malware/virus infections since installed.
  • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of Stop Advanced Threats and Data Loss
Zscaler Internet Access (ZIA) is a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through the world’s largest security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated seamlessly into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.