Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
Read full review If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting. Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients. MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele. Read full review It monitors computers and notifies us of any issues with any computer. It allows remote control of computers, such as requesting a computer to reboot itself. It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
Adding devices to existing groups and applying a group-wide parameter. Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts Read full review It would be nice if they increased their scope of supported third-party apps. It would be great if they would create an ios app for their ticket system. If they could possibly build in a location service for tracking devices, that would be helpful. If they had two-factor authentication, it would be nice. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
We are extremely pleased with the network discovery feature of ManageEngine OpManager. It greatly streamlines the process of discovering our network. Additionally, the bandwidth utilization feature is crucial. The detailed bandwidth and traffic reports aid in monitoring traffic at various levels.
Read full review Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
Read full review I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
Read full review Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Better visibility of the network Better visibility of server performance which helps us to take calls on increasing or exact utilization of server Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site Read full review Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems. I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console. Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks. Read full review ScreenShots ManageEngine OpManager Screenshots