What users are saying about
28 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

ManageEngine OpManager

Great for managing infrastructure on the same LAN. Does not work to monitor Azure/AWS metrics.
humberto martinez | TrustRadius Reviewer

TotalView

TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
Zachary Davis | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

ManageEngine OpManager
8.4
TotalView
8.7
Automated network device discovery
ManageEngine OpManager
9.3
TotalView
9.0
Network monitoring
ManageEngine OpManager
9.3
TotalView
8.3
Baseline threshold calculation
ManageEngine OpManager
8.4
TotalView
9.2
Alerts
ManageEngine OpManager
9.6
TotalView
8.3
Network capacity planning
ManageEngine OpManager
7.1
TotalView
8.8
Packet capture analysis
ManageEngine OpManager
7.7
TotalView
9.1
Network mapping
ManageEngine OpManager
7.0
TotalView
8.8
Customizable reports
ManageEngine OpManager
8.1
TotalView
7.9
Wireless infrastructure monitoring
ManageEngine OpManager
8.7
TotalView
9.1
Hardware health monitoring
ManageEngine OpManager
9.0
TotalView
8.3

Pros

ManageEngine OpManager

  • Central Console for top-down view.
  • Custom alerts to alert me of high-traffic usage.
  • Custom reports for management.
Mike Maner | TrustRadius Reviewer

TotalView

  • The setup is fast and easy - 500 devices in 20 minutes.
  • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
  • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine OpManager

  • Some legacy products is complicated to add.
  • They need to study about MIB files to customize certain values.
  • Network knowledge is needed to configure the SNMP on the routers and configure the server where the Opmanager will be so that it can reach all your networks.
Daniel J. Canto Bonilla | TrustRadius Reviewer

TotalView

  • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
  • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
Bryan Mularcik | TrustRadius Reviewer

Usability

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 1 answer
All in one solution, easy to deploy and use. Web and mobile access.
humberto martinez | TrustRadius Reviewer

TotalView

No score
No answers yet
No answers on this topic

Support Rating

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 4 answers
You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.
Mike Maner | TrustRadius Reviewer

TotalView

No score
No answers yet
No answers on this topic

Alternatives Considered

ManageEngine OpManager

The other competing products in functionality stack up pretty good but pricing is always a lot higher for what you get with the other solutions for small/medium sized companies use.
Ray Koch | TrustRadius Reviewer

TotalView

The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine OpManager

  • Allow proactivity in your services.
  • Reports and department KPIs.
  • Process automation for service continuity.
Daniel J. Canto Bonilla | TrustRadius Reviewer

TotalView

  • Wuite possibly the best spent money i have recommended in my 20+ year IT career.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ManageEngine OpManager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245*

* per installation

TotalView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine OpManager
8.8
TotalView
9.6

Usability

ManageEngine OpManager
9.0
TotalView

Support Rating

ManageEngine OpManager
9.0
TotalView

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