ManageEngine OpManager vs Zabbix

Likelihood to Recommend

If you find that instant alerts, bandwidth usage per port and connections, custom reports and central console monitoring are of use then this is the product you need for network monitoring. OpManager is a tool that gives you great monitoring and is simple to setup, gives you great options for workflow or custom monitors.

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Mike Maner

Network Systems Engineer

Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees

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Zabbix is probably the best classical monitoring software out there that is also FOSS. It is superior to Nagios and other similar software from implementation to utilization, and equal in capabilities. It is equally capable to SolarWinds (and competitors), and more expandable (thanks to the support of user-generated XML templates), but at the cost of time, knowledge, and effort. It serves a different market than pure cloud monitoring solutions, though they do overlap heavily, so it probably is not as well suited to cloud-only monitoring (though it can be set up to work effectively in this role as well). However, given the flexibility of on-prem monitoring as well, it can be an option in conjunction with, or in place of the cloud-only monitoring if that is a need.Overall, I would put Zabbix on par with SolarWinds and the main differentiator is where are the costs going to be paid - in end-user training and support of Zabbix or in the commercial, ease of use provided by SolarWinds (and competitors).

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Thomas Higgins

Infrastructure Engineer

Matthews InternationalInternet, 1001-5000 employees

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Feature Rating Comparison

ManageEngine OpManager

Zabbix

Automated network device discovery

Network monitoring

Baseline threshold calculation

Alerts

Network capacity planning

Packet capture analysis

Network mapping

Customizable reports

Wireless infrastructure monitoring

Hardware health monitoring

Pros

Reports
Automation
Alarms
Network discovery
Many MIBS aviable

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Daniel J. Canto Bonilla

Senior Network Manager

MegamediaNewspapers, 501-1000 employees

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Zabbix is able to provide us a single pane of glass for monitoring. It can handle Systems, Database, Network and application level alerts and send those alerts to the appropriate parties.
Zabbix graphs all metrics that come in. This means it's easy to spot trends and create alerts based on when those trends cross user-defined thresholds.
Zabbix allows for the escalation of issues. If someone sleeps through an alert in the middle of the night, it can easily be escalated to the next tier.

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Verified User

Director in Information Technology

Internet Company, 201-500 employees

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Cons

It would be good if they would update more often. Upgrade history seems to be slowing on new versions/features the last couple of years.

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Ray Koch

Manager, Global Information Technology

NixonConsumer Goods, 51-200 employees

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The first time that you use Zabbix, it may not be immediately obvious where everything is or how to find exactly what you want, but I think that it's UI is constantly improving with each new release. Training is also a great resource to resolve these types of problems.
While Zabbix allows in-depth customization of alerts to various applications (such as Slack, HipChat, Mattermost, or even SMS, etc.), I would love to see these options as built-in upon installation.
I have personally never found the "Maps" feature of Zabbix incredibly useful as I find it complicated to configure, but I should probably investigate its documentation further.

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Eric O'Callaghan

Linux Engineer

Thomas Jefferson University HospitalsEntertainment, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zabbix 10.0

Based on 2 answers

It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.

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Thomas Higgins

Infrastructure Engineer

Matthews InternationalInternet, 1001-5000 employees

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Support Rating

ManageEngine OpManager 8.7

Based on 3 answers

You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.

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Mike Maner

Network Systems Engineer

Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees

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Zabbix 5.5

Based on 4 answers

The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zabbix 6.0

Based on 1 answer

We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.

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Thomas Higgins

Infrastructure Engineer

Matthews InternationalInternet, 1001-5000 employees

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Alternatives Considered

Versatility and tool information.

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Daniel J. Canto Bonilla

Senior Network Manager

MegamediaNewspapers, 501-1000 employees

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Zabbix had the best support for the devices I initially had in my network, its ability to adapt and change has made it my Swiss Army knife of monitoring tools. While it could benefit greatly from a moderated zabbix community, its support from the open source community has filled the whole rather well.

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Verified User

Engineer in Information Technology

Hospitality Company, 501-1000 employees

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Return on Investment

It is quite a bit cheaper than SolarWinds competing solutions and offers an overall better value.

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Ray Koch

Manager, Global Information Technology

NixonConsumer Goods, 51-200 employees

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By integrating Zabbix with Rundeck, we have been able to auto-resolve issues in our infrastructure which means lesser on-call alerts.
Zabbix and PagerDuty let us response to business critical issues instantly.
Zabbix dashboards and screens let us get an insight into the status of our infrastructure visually.

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Deepshikha Gandhi

DevOps Engineer

MagneticComputer Software, 201-500 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$245*

* per installation

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

ManageEngine OpManager

Zabbix

ManageEngine OpManager

Zabbix

ManageEngine OpManager

Zabbix

ManageEngine OpManager

Zabbix

ManageEngine OpManager vs Zabbix