Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
It's great for any company that relies on active-directory as their primary source of user password authentication and other data. It's ability to integrate with a host of other tools such as Google Workspace,
Azure AD (if you aren't using ADFS/DirSync/etc.), FreshService, Trello, etc. as well local apps like Postgres, i/AS400, and more make it a great middleware tool for SS.
Joe Foran Director Of Information Technology and HIPAA Privacy Officer
Read full review The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for. Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen. Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group. Read full review Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication. Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level. Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers. Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
There is no flexibility in how accounts are grouped. The implementation of lowest privilege means you cannot use groups for assigning role based security. If you give a team read access, and a limited subset of the team write access, the read access supersedes write. Some versions have been fragile. There have been times where the server has stopped working and needed a restart daily/weekly. Read the issues resolved in updates. There have been some critical failures in security over the years (i.e. unauthorized access possible by URL manipulation). Read full review The user interface can be confusing at times. You can wind up in a different category very easily. Maybe a notification for duplicate entries would help manage passwords a lot better. An integration with Zoho Help Desk would be nice Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
We are reasonably pleased with the support and updates that we received from the vendor,
Read full review Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
We evaluated one on-premise solution, Password Manager Pro, one cloud-based solution called Passwordstate to store all sensitive password information and also secure notes. The latter was licensed by users, so we knew as the team grew it would cost quite a lot more to maintain. We wanted access for various users within the information technology and systems department at a granular level to have separation of the various passwords into categories which we then give permission relevant for the right users.
Read full review Storage works the same, but the browser integrations from Zoho Vault are still very buggy.
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Reduce our overall cost of ownership thanks to this affordable password tool Reduce time spent in the process or on tasks to remind a password to change or to apply policy directly integrated with the tool Improve security through complexity and auto-regeneration Improve change control for account passwords inside RFC process Read full review Inexpensive when packaged with other Zoho products. Saved time on projects by being easy to access We ended up importing all of our Vault passwords into another program very easily. Read full review ScreenShots