ManageEngine Patch Manager Plus vs. Trend Micro Smart Protection Suite, with XGen

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps

Incentivized

• 3rd-party application updates: since WSUS didn't allow us to do that, Patch Manager made updating software like Adobe and Chrome so easy.
• The ability to schedule patches after working hours is very nice.
• The dashboards that we can easily show to top management.

• Its easy deployment I have installation on servers
• The level of detail in the logs is very comfortable
• Virtual patching that you use is unique
• Consumes few system resources
• Its high rate of effectiveness in detecting threats

• If this tool can fetch serial numbers of the devices on which this is deployed
• This tool should collect all application installed at client machine which is not available as of now.
• Intergate more application which can be patch using this tool.

Incentivized

• During run-time you would feel that systems are slow.
• Ability to detect cyber attack and response to cyber attacks can be improved.
• Support for advanced malware, botnets can be improved.
• Some investigation module are provided as optional add-on, so they should be integrated.

Incentivized

The overall usability for the application is great precisely for the ease of use the application provides, if i would go in a different organisation, i would suggest implementing ManageEngine Patch Manager Plus or Endpoint Central due to its features, and productivity.

Incentivized

We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

We were talking to Action1 and Adaptiva about their solutions of patch management. The main factor of choosing ManageEngine was pricing, which was considerably lower compared to these tools. Also, for Action1, it didn't featured some important features (like Linux patching), and it looked like a solution that is getting started in the market, even being more expensive than Patch Manager Plus.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• ManageEngine Patch Manager Plus provides an excellent return on investment. We were able to get our systems fully patched, which we'd never been able to complete before. This provided excellent security to our organization.
• ManageEngine Patch Manager Plus saved us a lot of time as most of our patching was fully automated.
• ManageEngine took any issues we found and looked for solutions to further improve their product.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized