1 Ratings
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Score 7 out of 100
10 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

ManageEngine Patch Manager Plus

Patch Manager is well suited for users that work remotely or away from main sites for long periods of time. It provides the patch administrator access to update the machine without requiring users to come to the head office.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Ravinder Beniwal | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

ManageEngine Patch Manager Plus
9.8
Trend Micro Smart Protection Suite, with XGen
7.7
Endpoint Detection and Response (EDR)
ManageEngine Patch Manager Plus
10.0
Trend Micro Smart Protection Suite, with XGen
7.6
Centralized Management
ManageEngine Patch Manager Plus
10.0
Trend Micro Smart Protection Suite, with XGen
7.7
Hybrid Deployment Support
ManageEngine Patch Manager Plus
9.0
Trend Micro Smart Protection Suite, with XGen
8.5
Vulnerability Management
ManageEngine Patch Manager Plus
10.0
Trend Micro Smart Protection Suite, with XGen
7.3
Anti-Exploit Technology
ManageEngine Patch Manager Plus
Trend Micro Smart Protection Suite, with XGen
8.2
Infection Remediation
ManageEngine Patch Manager Plus
Trend Micro Smart Protection Suite, with XGen
7.1
Malware Detection
ManageEngine Patch Manager Plus
Trend Micro Smart Protection Suite, with XGen
7.7

Pros

ManageEngine Patch Manager Plus

  • Easy to Use UI.
  • Easy to understand dashboards.
  • Quick and effective support.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine Patch Manager Plus

  • More customization.
  • The same set of software should be available on both on-prem and cloud.
  • Better reporting features.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
Anonymous | TrustRadius Reviewer

Support Rating

ManageEngine Patch Manager Plus

ManageEngine Patch Manager Plus 9.0
Based on 1 answer
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 7.6
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

ManageEngine Patch Manager Plus

Patch Manager Plus does the most basic job of monitoring machines, deploying packages silently, and keeping machines up to date.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine Patch Manager Plus

  • Increased insight into applications installed on end user machines.
  • Less time spending creating packages in SCCM.
  • End users do not have to make time to travel to the head office or a corporate network for updates.
David Nada | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Screenshots

Trend Micro Smart Protection Suite, with XGen

Pricing Details

ManageEngine Patch Manager Plus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ManageEngine Patch Manager Plus Editions & Modules

On-premise Edition
Professional$2451
Enterprise$3451
  1. 50 endpoints
SaaS Edition
Professional$3451
Enterprise$4451
  1. 50 endpoints
Additional Pricing Details

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Smart Protection Suite, with XGen Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ManageEngine Patch Manager Plus
7.0
Trend Micro Smart Protection Suite, with XGen
7.7

Support Rating

ManageEngine Patch Manager Plus
9.0
Trend Micro Smart Protection Suite, with XGen
7.6

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