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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Remote Access Plus

    Score7.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…

    $145

    access for 5 techs and 50 computers billed annually

    Veeam Data Platform

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    ManageEngine Remote Access PlusVeeam Data Platform
    Editions & Modules
    Standard
    $145
    access for 5 techs and 50 computers billed annually
    Professional
    $195
    access for 5 techs and 50 computers billed annually
    Standard
    200$
    access for 5 techs and 50 computers billed annually
    Professional
    300$
    access for 5 techs and 50 computers billed annually
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    ManageEngine Remote Access PlusVeeam Data Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRemote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost.Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    ManageEngine Remote Access PlusVeeam Data Platform
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    99%
    Would buy again
    664 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    631 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    98%
    Happy with the feature set
    674 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    97%
    Lived up to sales and marketing promises
    548 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    96%
    Implementation went as expected
    596 Answers
    Features
    ManageEngine Remote Access PlusVeeam Data Platform
    Remote Administration
    Comparison of Remote Administration features of ManageEngine Remote Access Plus and Veeam Data Platform
    Feature
    ManageEngine Remote Access Plus
    5.5
    7 Ratings
    36% below category average
    Veeam Data Platform
    -
    Ratings
    Screen sharing5.77 Ratings00 Ratings
    File transfer3.97 Ratings00 Ratings
    Instant message4.77 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.73 Ratings00 Ratings
    Access to sleeping/powered-off computers7.66 Ratings00 Ratings
    Over-the-Internet remote session8.06 Ratings00 Ratings
    Remote management of servers & workstations4.87 Ratings00 Ratings
    Centralized management dashboard4.77 Ratings00 Ratings
    Session record2.75 Ratings00 Ratings
    Monitoring and Alerts5.55 Ratings00 Ratings
    Multi-platform remote control4.87 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of ManageEngine Remote Access Plus and Veeam Data Platform
    Feature
    ManageEngine Remote Access Plus
    -
    Ratings
    Veeam Data Platform
    8.9
    515 Ratings
    6% above category average
    Universal recovery00 Ratings9.0443 Ratings
    Instant recovery00 Ratings8.8465 Ratings
    Recovery verification00 Ratings8.9445 Ratings
    Business application protection00 Ratings8.7390 Ratings
    Multiple backup destinations00 Ratings9.1470 Ratings
    Incremental backup identification00 Ratings9.1480 Ratings
    Backup to the cloud00 Ratings9.0342 Ratings
    Deduplication and file compression00 Ratings9.0444 Ratings
    Snapshots00 Ratings8.9399 Ratings
    Flexible deployment00 Ratings8.6394 Ratings
    Management dashboard00 Ratings8.3176 Ratings
    Platform support00 Ratings8.7435 Ratings
    Retention options00 Ratings9.0440 Ratings
    Encryption00 Ratings9.1407 Ratings
    Best Alternatives
    ManageEngine Remote Access PlusVeeam Data Platform
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Remote Access PlusVeeam Data Platform
    Likelihood to Recommend
    6.5
    (7 ratings)
    8.9
    (971 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.9
    (59 ratings)
    Usability
    5.5
    (1 ratings)
    9.7
    (48 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (34 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (13 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (13 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.5
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (13 ratings)
    User Testimonials
    ManageEngine Remote Access PlusVeeam Data Platform
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus works well within the LAN, but it's a bit slower outside of it. Its ease of connection is a plus. It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.You can access the CMD and perform tests without disturbing the user, or review the underlying services.
    Incentivized
    Read full review
    Veeam Software
    It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
    • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
    • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
    • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
    Incentivized
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    Veeam Software
    • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
    • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
    • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
    Incentivized
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    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • The mobile app is not very functional and causes a lot of problems.
    • The bandwidth it consumes on each connection is a lot.
    • It consumes too much RAM during connection.
    • The keyboard, and basic functions like pasting or transferring files are more complicated.
    Incentivized
    Read full review
    Veeam Software
    • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
    • I would love to run the platform natively on Linux, but I don't think it's an option.
    • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
    Incentivized
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    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    My rating is due to the fact that there are still many things to improve, and things that could be opened up a little more to allow the administrator to have greater control, such as being able to have one more endpoint in a custom group, which is essential and cannot be done.
    Incentivized
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    Veeam Software
    It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
    Incentivized
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    Reliability and Availability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
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    Performance
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
    Incentivized
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    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
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    In-Person Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
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    Online Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
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    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
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    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
    It is also a lot more powerful with a range of additional features and functions
    Incentivized
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    Veeam Software
    I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.
    Incentivized
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    Scalability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
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    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Faster recovery of issues from screen sharing
    • managing patches without manual intervention
    • deploying software to multiple workstations at the same time
    Incentivized
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    Veeam Software
    • Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
    • On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.
    Incentivized
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    ScreenShots

    ManageEngine Remote Access Plus Screenshots

    Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports

    Veeam Data Platform Screenshots

    Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.