ManageEngine Site24x7 vs. Oracle Observability and Management

I have tried other tools (PRTG etc) in the past, and switched from US monitor to [Site24x7 All-in-One Monitoring], for all the built-in features and ability to implement by using with or without the agents deployed (ip discovery LAN). This is one tool that encompasses the entire organization and allows that single pane of glass feel (NOC screen view) for an accurate virtual snapshot of your entire organization, either cloud and/or LAN.

Incentivized

If you are using the Oracle database or services in Oracle Cloud, Observability and Management is a must-use service. Many components of O&M service are free, and the others are not that expensive either

Incentivized

• Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
• Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
• External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.

Incentivized

• Ability to aggregate a lot of data sets in a single place, allowing for better visualization of key information. Ability to customize the data views and export to PDF/Excel is great. Love the simplicity of creating dashboards and the intuitiveness, as well as the fast turn-around of projects. Customization of the views is essential for us because every user wants to different view because they consume data differently. This makes our users consume their data effectively.
• Great self-service analytics solution with an excellent presentation layer. Easy to generate reports, integrate and customize. The interface is very clear and minimalist which is refreshing. It enables you to pull and analyze data faster than many of the other platforms. The ability to drill down is phenomenal...there are layers to everything and it's amazing to realize how deep Oracle can let you go.
• Ability to analyze large data sets and the ability to create intuitive, easy to understand reports. The best feature is its user-friendly and intuitive GUI which I use daily to pull my data from the Oracle database. Oracle Cloud Analytics doesn't have many steps to complete the setup on the cloud and in no time dashboards and reports are made available to users that want to them.
• Ability to integrate and pull data from other Oracle applications -Mobile data reporting capabilities to always stay in-the-know related to data and critical applications reporting. Ability to build a portal on top of the Analytics Cloud to create a custom, unique experience for our clients.

Incentivized

• I wish the advanced monitors were not so expensive.
• It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
• If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.

Incentivized

• Oracle Application Performance Monitoring has a steep learning curve for new users.
• The user interface can be improved to make it more friendly.

Incentivized

Oracle Observability and Management is a valuable tool for monitoring, troubleshooting, and capacity planning

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

The product management team is very responsive. They are on LinkedIn and Twitter, responding to your questions and offering ideas. I have not opened an Oracle support ticket for this product yet

Incentivized

Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.

Incentivized

Oracle Analytics Cloud is an enterprise solution and can't be compared apple-to-apple with a data visualization tool like Tableau. This is not the same use at all. Before selecting Oracle Analytics Cloud, it is most important to consider the data you are looking to collect and how you plan to visualize it. Other tools like Tableau and microstrategy feel smoother to work with, have better UI's and are quicker when processing data. It is also important to think through how you will use the data across your organizations. Can have a steep learning curve but once you are well trained on this tool, the possibilities are endless. The tool is highly customizable and will generate what you design it to generate. If you are having issues with reports and analytics, it is most likely due to data quality issues. Oracle Analytics Cloud also benefits by adding Essbase in it, to perform multi-dimensional analytics.

Incentivized

• Positivity wise, we're spending a third of what we were on our website monitoring, this has allowed us to focus funding elsewhere (namely SolarWinds).
• We have enhanced our core monitoring by now also being able to provide better coverage, whereas we were handicapped with our previous supplier due to the scaling costs of multi-step transactions.
• The general feeling from our IT staff is that the platform is not great, which obviously reduces confidence in the ability for the platform to provide accurate monitoring data for our websites.

Incentivized

• Reduced security threats.
• Saves time taken in fixing issues.

Incentivized