ManageEngine Site24x7 vs. Redgate Monitor

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

Redgate SQL Monitor is well suited for database administrators or companies who implement software that relies on SQL servers. It will help them test new changes and ensure this will not impact the performance of their software. It is a last resort for MSPs to use to get to the bottom of an ongoing performance issue with their SQL server.

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• It will tell you if your server is under attack.
• You can quickly see how your server is performing and which queries are taking the longest
• I gives you the feeling that you are in control of your database, that you know what is going on for when they users ring up and tell you that the server is slow

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

• Incremental releases can be buggy
• Isn't the best for pinpointing performance issues
• Web interface can be sluggish

Incentivized

Access to metrics is simple but I like easy access to top SQL

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

Fast support responses from Redgate

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

Redgate SQL Monitor is a lot cheaper than SolarWinds Database Performance Analyzer. I prefer the SolarWinds' design and that it offers integration with other SolarWinds products we already use. SolarWinds supports more than SQL servers (Oracle, MySQL, Maria DB, IBM DB2) and the analysis seems to be much better. The Spiceworks SQL Server monitoring is a free tool and is ideal for monitoring small business SQL instances.

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized

• The quality of the product and give a negative investment impression, on the plus side when it does work it is a god send.
• Day to day tasks as made simpler, and a feeling of security of realised. Just don't change anything.

Incentivized