What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3398 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3398 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

MangoApps

MangoApps is well suited to enable interactions between colleagues located in distant places, if the people have the right culture, and are already demanding this type of feature. If the whole company is not ready to embrace this culture, MangoApps is missing a little something to encourage the refractory to join the party. And with this type of tool, we only really benefit from the tool's value when a large number of users participate.
Anonymous | TrustRadius Reviewer

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MangoApps
Slack
7.9
Task Management
MangoApps
Slack
7.7
Gantt Charts
MangoApps
Slack
7.1
Scheduling
MangoApps
Slack
7.6
Workflow Automation
MangoApps
Slack
7.7
Mobile Access
MangoApps
Slack
9.0
Search
MangoApps
Slack
8.3
Visual planning tools
MangoApps
Slack
7.8

Communication

MangoApps
Slack
8.6
Chat
MangoApps
Slack
9.7
Notifications
MangoApps
Slack
9.0
Discussions
MangoApps
Slack
9.1
Surveys
MangoApps
Slack
7.9
Internal knowledgebase
MangoApps
Slack
8.1
Integrates with GoToMeeting
MangoApps
Slack
8.3
Integrates with Gmail and Google Hangouts
MangoApps
Slack
8.6
Integrates with Outlook
MangoApps
Slack
8.3

File Sharing & Management

MangoApps
Slack
8.1
Versioning
MangoApps
Slack
7.3
Video files
MangoApps
Slack
8.2
Audio files
MangoApps
Slack
8.1
Document collaboration
MangoApps
Slack
7.8
Access control
MangoApps
Slack
8.2
Advanced security features
MangoApps
Slack
7.5
Integrates with Google Drive
MangoApps
Slack
8.7
Device sync
MangoApps
Slack
8.5

Pros

MangoApps

  • MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
  • The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
  • MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
  • MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
  • MangoApps integrates with Active Directory.
Anonymous | TrustRadius Reviewer

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Cons

MangoApps

  • The notification system in the desktop app is not informative enough. Some notifications are shown without any context (for example we sometimes just see "Yes" or "No"), and it's difficult to understand the context (in our case the original question).
  • Messages posted in a big chat group (in our case more than 15k people) make the app crash.
  • HipChat does not support animated GIFs (they just appear static).
  • It's not easy to post transversal questions or updates across groups. A lot of content needs to end in a unique group, losing some opportunity to reach a wider audience.
  • A gamification system is available (people can earn points and badges by completing some actions), but the reward system is quite obscure. As a result, many of us do not feel compelled to gain more badges. It feels like as if we're earning badges randomly.
Anonymous | TrustRadius Reviewer

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Likelihood to Renew

MangoApps

No score
No answers yet
No answers on this topic

Slack

Slack 9.6
Based on 11 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Usability

MangoApps

No score
No answers yet
No answers on this topic

Slack

Slack 9.2
Based on 22 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

MangoApps

No score
No answers yet
No answers on this topic

Slack

Slack 8.4
Based on 71 answers
I don't need to be very technical to use the Slack or to integrate tools into Slack. Adding an app (integration) is seamless and the platform walks me through the process. I can communicate with my colleagues quickly either with chat or by using the call feature to phone them. If I ever have a product question, I can quickly go to one of our product channels and search for related questions or pose a question that our experts monitor. These features have made me more effective in my day and in managing my customer base
Tom Laughlin | TrustRadius Reviewer

Alternatives Considered

MangoApps

Although, Facebook at Work featured a very modern interface and was praised by many of the beta testers, we primarily didn't choose Facebook at Work due to data security reasons.
Anonymous | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

MangoApps

  • MangoApps opened new communication channels between people who would not have naturally communicated before with e-mail alone
  • MangoApps is slowly helping move some communications away from the private e-mail channels into a more opened and public channel, more easily archivable. However, it might take years before we see a majority of discussions happening here.
  • As any introduction of a new tool, MangoApps also disrupted the usages and common practices. Some people had being using their own social tools, and some other were already using e-mail as a social tool. Took some time before the usage of MangoApps rose enough to be mildly useful.
Anonymous | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Screenshots

Pricing Details

MangoApps

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

MangoApps Editions & Modules

Edition
1. Enterprise Messaging$3.001
2. Enterprise Social Network (ESN)$4.001
3. Social Company Intranet$5.001
4. Team & Vendor Collaboration$7.001
5. Full MangoApps Suite$12.001
  1. Per User
Additional Pricing Details
MangoApps has the most advanced digital workplace tools at affordable prices. Our pricing plans let you pick the solution that is right for you, without having to purchase features you do not need. Visit our pricing page to learn more - https://www.mangoapps.com/pricing

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison