TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Marchex

    Score8 out of 10
    N/AMarchex harnesses AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through a prescriptive analytics solutions, it enables the alignment of enterprise strategy while supporting informed decision-making and strategic execution. Marchex provides conversational intelligence solutions for companies in…N/A

    Post Affiliate Pro

    Score9 out of 10
    Small Businesses (1-50 employees)
    Post Affiliate Pro is designed to run an entire affiliate program from top to bottom, with the exception of processing the financial transactions. However, most payment processors and shopping carts can be fully integrated with Post Affiliate Pro. According to the vendor, this solution is intuitive, fast, effective, and infinitely expandable, and designed to grow with the user’s needs. This solution is targeted for any merchant or business who wants to start a successful affiliate program.

    $129

    per month

    Pricing
    MarchexPost Affiliate Pro
    Editions & Modules
    No answers on this topic
    PRO
    $129
    per month
    ULTIMATE
    $249
    per month
    NETWORK
    $599
    per month
    STARTER
    $4,900
    one-time fee
    ELITE
    $12,900
    one-time fee
    NETWORK
    $24,900
    one-time fee
    Offerings
    Pricing Offerings
    MarchexPost Affiliate Pro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MarchexPost Affiliate Pro
    Small Businesses
    Invoca
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    CallRail
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Invoca
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MarchexPost Affiliate Pro
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.1
    (9 ratings)
    Likelihood to Renew
    1.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    MarchexPost Affiliate Pro
    Likelihood to Recommend
    Marchex
    The Marchex platform is suitable for you to draw conclusions on how to approach your users. It also helps you with conversational improvements and data analysis. I recommend if you already have a large user base who buy your service and are always asking for explanations to hire Marchex for sure
    Incentivized
    Read full review
    QualityUnit, LLC
    Post Affiliate Pro is suitable for any online business that's interested in more sales that come from affiliate partners (and are willing to pay them commission from sales).
    Incentivized
    Read full review
    Pros
    Marchex
    • Marchex does exactly what you need it to do. It allows businesses to quickly and effectively create online and offline call-tracking numbers to measure marketing performance.
    • Marchex offers a variety of additional options, features, and capabilities outside of their core business model, which is call tracking. These business offerings appeal to smaller businesses, since they are primarily an enterprise-level call-tracking platform.
    • Marchex allows you to listen and mark phone calls based on whether or not they lead to a conversion, if you business has the time to manage this process, it is an effective way to determine which source/mediums are providing the highest inside-conversion rate.
    Incentivized
    Read full review
    QualityUnit, LLC
    • Tracking works brilliantly.
    • Split commission feature is great.
    • Multiple tracking methods, SEO friendly links are included.
    • SaaS version - didn't have to install anything.
    Incentivized
    Read full review
    Cons
    Marchex
    • Although customer support is only a phone call away, trouble shooting was not their strongest area. There was usually only one person who could help with technical support and getting past the gate keepers to talk to that person was not easy.
    • Salesmen were difficult to get in touch with. You think it would be easy to negotiate a contract to add more services but this proved to be a difficult task as well.
    • Online reporting could use improvement. If you wanted to sift through data you had to download a spreadsheet to manipulate the data. Very little beyond simple reporting could be accomplished on their platform.
    Incentivized
    Read full review
    QualityUnit, LLC
    • Does not provide out of the box integration with Salesforce/HubSpot
    • Requires knowledge of PHP in some use cases
    • User interface and on-screen instructions are not always user friendly
    Incentivized
    Read full review
    Likelihood to Renew
    Marchex
    We renew Marchex each year, we love it! It's a great investment. It's woven into a few of our products that we offer our clients so we wouldn't stop using it any time soon. The clients are big fans of it
    Read full review
    QualityUnit, LLC
    No answers on this topic
    Usability
    Marchex
    No answers on this topic
    QualityUnit, LLC
    It takes some time to learn how to use it. I do believe it could be a little more usable, but the support helps every time. Even new partners learn to use it relatively fast, and as the time goes by, you can help them yourself and they do not need to reach reach out to customer service.
    Read full review
    Support Rating
    Marchex
    No answers on this topic
    QualityUnit, LLC
    Post Affiliate Pro has excellent support. It has improved over time and has a great customer support, if you have any problems. They respond quickly and so far have solved all of our problems. There could be more languages besides English, but it still works great. I can tell that the costumer service staff has a lot of experience.
    Read full review
    Alternatives Considered
    Marchex
    I love how easy it is to listen to calls, filter and export reports for clients. Super happy with the services that are provided for me!
    Incentivized
    Read full review
    QualityUnit, LLC
    Basically both are great. Post Affiliate Pro has more integration features with CMS and Payment solutions (Joomla, Drupal etc.) but has the drawback of not integrating with Salesforce and required PHP knowledge in some cases. On the other hand, Referral Rock integrates well with Salesforce and required no coding knowledge as far as I know.
    Incentivized
    Read full review
    Return on Investment
    Marchex
    • Quick and easy distribution of phone numbers with city specific area codes
    • Easy to set up after business hours and alternative forwarding numbers
    • It has been very helpful in showing clients how their staff answers the phone and where there is opportunity for more training
    Incentivized
    Read full review
    QualityUnit, LLC
    • Started using it several month ago; I can see that I can profit
    • Gained the trust of my customers, as they see it is rock-solid software
    • It is very flexible; it can adapt to your business needs
    Read full review
    ScreenShots

    Post Affiliate Pro Screenshots

    Screenshot of Home screenScreenshot of CampaignsScreenshot of ConfigurationScreenshot of Commisions