The MasterControl Quality Excellence suite bundles a number of products supporting work quality and compliance including training and exams, incidents and corrective actions (CA), documents and change, and other modules.
$25,000
per year
Oracle Fusion Cloud PLM
Score 7.8 out of 10
N/A
Oracle Fusion Cloud PLM is a collaborative platform that helps users bring product ideas to market faster by standardizing and structuring the data and processes that go into innovating, developing, and commercializing products and services. It includes the capabilities of the former Agile Software Corporation, acquired by Oracle in 2007.
MasterControl is suited with lesson plans for particular subjects. Refresher classes/lessons make it easier to keep current on any information that may change. Less appropriate ways in which MasterControl is suited would not allow for more user-friendly/beginner ways of operating the site.
We use Oracle Product Hub Cloud to manage our supply chain and increase productivity. This is an awesome tool to manage our customer database and reduce unwanted costs of product management and shipping. The way this tool is designed is really amazing because we can create a product easily and we can streamline ERP and our supply chain.
Products and requirements are growing more complex than ever. Oracle's Agile Product Lifecycle Management helps you innovate profitably, with the broadest and most comprehensive solution to efficiently centralize product data, streamline processes, and launch quality products faster. Agile PLM is a strategic approach to managing the lifestyle of a product throughout its full value chain from initial requirements gathering through to design, prototyping, obtaining certification, product customization, service and retirement. Agile PLM emphasizes process efficiency, cross-functional collaboration in the extended enterprise, rapid innovation, rigorous quality control, risk mitigation, and cost-effectiveness.
The aspects that I like of Oracle Agile Project Management is that it helps foster collaboration between internal team members and vendors. All of our processes are documented on the platform, and the platform helps increase accountability across all internal teams. Collaboration is great in this tool.
Oracle Agile is a good product lifecycle management (PLM) software tool/database. Oracle Agile PLS is overall and for the most part, easy to use and has the ability to be customized and is able to provide visibility into the data that was entered into the database. This tool allows cross-functional teams to work on the same task at the same time, which is great when working remotely and/or working on an all remote team. Overall, this tool helped to accelerate product review, approval, and ultimately launch of new materials, therefore maximizing profitability and enhance product features and design as needed. The database is easy to use and does not require much training for someone who is technically savvy with other similar databases, and/or have used them in the past.
There lots of functionality and features in this product which gives you, as a company, great benefits to be able to manage your products portfolio. Easy to document products and have a way of looking up a product history and quality issues in the past. Better teamwork with pair engineering and co-located teams. Less documentation to restrict creativity, less time spent doing blind research, testing and feedback speeds up learning, and smaller more rapid improvements.
There is no trigger if there is a duplicate document in the system. Since each InfoCard has its document number, unless used simultaneously with someone else, there is no trigger for duplicate documents.
When searching and looking at all the documents on the system, it would be nice to have a time column showing when it was released. All I am currently going off of is taking the document number and the highest, but that also takes time.
You can't get rid of a subtype if you have data associated with it. So if you enter documents a certain way and your team decides to change how, things will be more efficient, etc. You can't delete that subtype until you remove all data from the system, even if you don't need some. It's a big task if you have been using it for a long time.
Agile PLM does not let us keep workloads properly balanced if we want to use more than one virtual network (VCN, specifically), forcing us to work with a single network in which we manage the different levels of the work infrastructure. Although this is a drawback, it has helped us to adapt to more centralized methodologies.
During the past five years, we expanded our business and its quality control, and we hadn't had any issues even when we grew the company's size around five times. The software has proved itself during these years, and now we rely on it heavily and don't think we need to switch to any other similar product in the near future.
MasterControl Quality Excellence is easy to use when you dedicate the time. However many companies do not have that bandwidth to learn the system and will not use the system until they have to. Unfortunately creating errors, mistakes that are hard to fix.
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
so far Veeva seems to be more user friendly, more robust functionality, and good quality but 3 or 4 times the cost. MasterControl Quality Excellence is good quality, decent amount of functionality and much better bang for your buck.
While considering oracle Product Hub Cloud, the most thing which attracted me toward it is that it provides a single, Best in class data management to deliver master product record that threads business process including cross chain compliance product introductions although it hasn't built a cloud product that the general market is looking for.
The system has prevented audit findings related to lack of training for operators since Mx contains a training check against key work instructions prior to allowing data entry.
Having a single source of truth for quality system data has meant that metrics can be set across multiple locations, and we are able to compare apples to apples which has allowed us to identify sites that are struggling and improve understanding at these locations.
MasterControl Quality Excellence actively engages customers for input into features and improvements. I have seen implementation of several features and fixes that we requested which have made using the system easier.