What users are saying about
3 Ratings
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Score 7 out of 100
3 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

MasterControl Quality Excellence

MasterControl is very flexible in all modules. A manufacturing department and a nursing unit can both use the same modules with all their needs met. System configuration can be accomplished at a broad and or granular level. Each document, incident, user etc can have a customized configuration for its unique workflow. The application is web-based and available on a variety of platforms. Security allows staff to access what they need from the workplace, remotely from a client site to home. While I work in healthcare, I can talk to other MasterControl clients in the oil industry or Pharma and we still can provide suggestions to each other about new or unique uses for MasterControl. I
Joanne Foster | TrustRadius Reviewer

ProShop ERP

For the most part I love everything about this system. The one thing that's a little confusing about it is the Carts system for creating purchase orders and batching them together. Seems to be a few extra steps to accomplish work that has essentially already been done. Other than that though, I love this system and highly recommend it!
Spencer Rowley | TrustRadius Reviewer

Feature Rating Comparison

Security

MasterControl Quality Excellence
ProShop ERP
9.4
Role-based user permissions
MasterControl Quality Excellence
ProShop ERP
9.4

Reporting & Analytics

MasterControl Quality Excellence
ProShop ERP
8.8
Dashboards
MasterControl Quality Excellence
ProShop ERP
9.0
Standard reports
MasterControl Quality Excellence
ProShop ERP
9.0
Custom reports
MasterControl Quality Excellence
ProShop ERP
8.3

Inventory Management

MasterControl Quality Excellence
ProShop ERP
8.1
Inventory tracking
MasterControl Quality Excellence
ProShop ERP
6.8
Location management
MasterControl Quality Excellence
ProShop ERP
8.5
Manufacturing module
MasterControl Quality Excellence
ProShop ERP
9.0

Order Management

MasterControl Quality Excellence
ProShop ERP
8.6
Order entry
MasterControl Quality Excellence
ProShop ERP
9.0
Cost of goods sold
MasterControl Quality Excellence
ProShop ERP
8.0
Order Orchestration
MasterControl Quality Excellence
ProShop ERP
8.3
End-to-end order visibility
MasterControl Quality Excellence
ProShop ERP
9.0

Customization

MasterControl Quality Excellence
ProShop ERP
7.5
Plug-ins
MasterControl Quality Excellence
ProShop ERP
7.5

Project Financial Management

MasterControl Quality Excellence
ProShop ERP
9.2
Project Costing
MasterControl Quality Excellence
ProShop ERP
9.0
Cost Capture
MasterControl Quality Excellence
ProShop ERP
9.0
Customer Invoicing
MasterControl Quality Excellence
ProShop ERP
9.6

Project Execution Management

MasterControl Quality Excellence
ProShop ERP
9.0
Project Planning and Scheduling
MasterControl Quality Excellence
ProShop ERP
9.0
Project Manager Dashboard
MasterControl Quality Excellence
ProShop ERP
9.0
Resource Manager Dashboard
MasterControl Quality Excellence
ProShop ERP
9.0
Task Insight for Project Managers
MasterControl Quality Excellence
ProShop ERP
9.0
Project Manager Mobile Functionality
MasterControl Quality Excellence
ProShop ERP
9.0
Team Member Task Collaboration
MasterControl Quality Excellence
ProShop ERP
9.0
Team Member Mobile Functionality
MasterControl Quality Excellence
ProShop ERP
9.0

Procurement

MasterControl Quality Excellence
ProShop ERP
9.2
Contract Compliance Management
MasterControl Quality Excellence
ProShop ERP
9.0
Contract History
MasterControl Quality Excellence
ProShop ERP
9.4
Electronic Signatures
MasterControl Quality Excellence
ProShop ERP
9.6
Supplier Assessment
MasterControl Quality Excellence
ProShop ERP
9.0
Supplier Management
MasterControl Quality Excellence
ProShop ERP
9.0

Risk Management

MasterControl Quality Excellence
ProShop ERP
9.1
Risk Repository
MasterControl Quality Excellence
ProShop ERP
9.0
Control Management
MasterControl Quality Excellence
ProShop ERP
9.0
Control Mapping
MasterControl Quality Excellence
ProShop ERP
9.0
Automatic Notification
MasterControl Quality Excellence
ProShop ERP
9.0
Remediation and Certification
MasterControl Quality Excellence
ProShop ERP
9.6

Manufacturing

MasterControl Quality Excellence
ProShop ERP
9.2
Production Process Design
MasterControl Quality Excellence
ProShop ERP
9.0
Supply Chain Business Flows
MasterControl Quality Excellence
ProShop ERP
9.0
Production Management
MasterControl Quality Excellence
ProShop ERP
9.4
Contracted Manufacturing Management
MasterControl Quality Excellence
ProShop ERP
9.0
Configuration Management
MasterControl Quality Excellence
ProShop ERP
9.0
Work Definition
MasterControl Quality Excellence
ProShop ERP
9.4
Work Execution
MasterControl Quality Excellence
ProShop ERP
9.4
Advanced Fulfillment
MasterControl Quality Excellence
ProShop ERP
9.0
Manufacturing Costs
MasterControl Quality Excellence
ProShop ERP
9.4

Supply Chain

MasterControl Quality Excellence
ProShop ERP
9.0
Inventory Planning
MasterControl Quality Excellence
ProShop ERP
9.0

Product Lifecycle Management

MasterControl Quality Excellence
ProShop ERP
9.6
Product Master Data Management
MasterControl Quality Excellence
ProShop ERP
9.6

Pros

MasterControl Quality Excellence

  • MasterControl removes the needs for book shelves of binders through out multiple sites. Keeping all the binders up to date is a manual process and takes time, space and lots of duplication of paper. There is an electronic copy available to those who need it from any device in house. The most recent version is always available.
  • MasterControl has security in place so those with a need to know have access to their documents, while blocking other departments from even seeing the content of others. All actions are recorded in an audit trail for users and documents.
  • Document, Training and Quality modules all link together. A deviation will link to the document deviated against, which can create an action to edit the document or retrain selected staff on the documents contents.
Joanne Foster | TrustRadius Reviewer

ProShop ERP

  • ProShop cloud-based deployment is very speedy and IT-friendly.
  • ProShop covers all of the specialty needs required by some. It is very complete.
  • ProShop handles job-progress tracking very well to ensure on-time delivery.
Jason Davis | TrustRadius Reviewer

Cons

MasterControl Quality Excellence

  • Their new report writer is not user friendly yet. MasterControl has listened to its clients and have been making small changes to assist reporting. There is still room for improvement though.
  • Rapid company growth means many new staff. Some tech support staff know less than the customers they are supporting.
Joanne Foster | TrustRadius Reviewer

ProShop ERP

  • COTS (Components off the shelf)
  • Inventory Management
  • Material Price Updates
Jeremy Wimer | TrustRadius Reviewer

Support Rating

MasterControl Quality Excellence

MasterControl Quality Excellence 8.0
Based on 1 answer
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
Joanne Foster | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Alternatives Considered

MasterControl Quality Excellence

SharePoint and DocSTAR were reviewed as well as 6 others. None of them provided that flexibility that MasterControl did. MasterControl had all the whistles and bells other systems did, but it offered for customizations to let us include clinical ancillary services, nursing units, outpatient clinics, product manufacturing etc. All its modules are linked together so processes are streamlined and automated. The cost is more than several other systems, but it makes up for it in its customer service and flexibility. MasterControl does value its customers and does take client suggestions to new enhancements routinely. Clients routinely get together on virtual meetings to assist each other and provide suggestions to MasterControl.
Joanne Foster | TrustRadius Reviewer

ProShop ERP

Proshop is way better
Spencer Rowley | TrustRadius Reviewer

Return on Investment

MasterControl Quality Excellence

  • Decreased costs related to copying documents, folders to track training, employee time replacing documents in all binders and the time to find the binders.
  • Access to current documentation is no longer limited to finding binders and having to share them.
  • Quality processes are looped in with the documentation and training to complete the circle of change required when a complaint or deviation exists.
  • Licensing can be costly as users must hold a license plus a annual maintenance fee.
Joanne Foster | TrustRadius Reviewer

ProShop ERP

  • ProShop has kept us organized reducing costs in expediting fees.
  • ProShop has allowed us to stay one step ahead of the job to ensure on-time delivery.
Jason Davis | TrustRadius Reviewer

Pricing Details

MasterControl Quality Excellence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProShop ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MasterControl Quality Excellence
9.0
ProShop ERP
9.4

Support Rating

MasterControl Quality Excellence
8.0
ProShop ERP

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