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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MasterControl Quality Excellence

    Score8.4 out of 10
    N/AMasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.

    $25,000

    per year

    ProShop ERP

    Score10 out of 10
    N/AProShop ERP is presented as a comprehensive web-based and 100% paperless shop management system for small to medium manufacturing companies. The vendor states it's built to manage complex manufacturing environments, a system to give users insight into every detail of a manufacturing company. ProShop is a 100% paperless ERP/MES and QMS software. Designed to replace 3-6 other disparate software systems, ProShop brings managing the whole company into a single system.N/A
    Pricing
    MasterControl Quality ExcellenceProShop ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasterControl Quality ExcellenceProShop ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MasterControl Quality ExcellenceProShop ERP
    Considered Both Products
    MasterControl
    No answer on this topic
    ProShop ERP
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    123 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    157 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    80 Answers
    No answers on this topic
    Features
    MasterControl Quality ExcellenceProShop ERP
    Security
    Comparison of Security features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    9.2
    5 Ratings
    9% above category average
    Role-based user permissions00 Ratings9.25 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.0
    5 Ratings
    6% above category average
    Dashboards00 Ratings7.75 Ratings
    Standard reports00 Ratings8.15 Ratings
    Custom reports00 Ratings8.35 Ratings
    Inventory Management
    Comparison of Inventory Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.4
    5 Ratings
    5% above category average
    Inventory tracking00 Ratings8.95 Ratings
    Location management00 Ratings7.85 Ratings
    Order Management
    Comparison of Order Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.4
    5 Ratings
    6% above category average
    Order entry00 Ratings8.05 Ratings
    Cost of goods sold00 Ratings8.75 Ratings
    Order Orchestration00 Ratings8.35 Ratings
    Customization
    Comparison of Customization features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    6.2
    5 Ratings
    19% below category average
    Plug-ins00 Ratings6.25 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.2
    5 Ratings
    8% above category average
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings8.85 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.0
    5 Ratings
    13% above category average
    Project Planning and Scheduling00 Ratings7.95 Ratings
    Task Insight for Project Managers00 Ratings8.45 Ratings
    Project Mobile Functionality00 Ratings8.45 Ratings
    Procurement
    Comparison of Procurement features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.2
    5 Ratings
    14% above category average
    Supplier Management00 Ratings7.94 Ratings
    Risk Management
    Comparison of Risk Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    7.7
    4 Ratings
    13% above category average
    Risk Repository00 Ratings7.24 Ratings
    Control Management00 Ratings7.94 Ratings
    Remediation and Certification00 Ratings7.93 Ratings
    Manufacturing
    Comparison of Manufacturing features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    8.6
    5 Ratings
    14% above category average
    Production Process Design00 Ratings7.95 Ratings
    Production Management00 Ratings8.75 Ratings
    Configuration Management00 Ratings8.85 Ratings
    Work Execution00 Ratings8.45 Ratings
    Manufacturing Costs00 Ratings9.25 Ratings
    Supply Chain
    Comparison of Supply Chain features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    7.2
    5 Ratings
    2% below category average
    Inventory Planning00 Ratings7.25 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of MasterControl Quality Excellence and ProShop ERP
    Feature
    MasterControl Quality Excellence
    -
    Ratings
    ProShop ERP
    7.7
    4 Ratings
    4% above category average
    Product Master Data Management00 Ratings7.74 Ratings
    Best Alternatives
    MasterControl Quality ExcellenceProShop ERP
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MasterControl Quality ExcellenceProShop ERP
    Likelihood to Recommend
    7.9
    (166 ratings)
    9.2
    (5 ratings)
    Likelihood to Renew
    8.2
    (11 ratings)
    9.1
    (1 ratings)
    Usability
    7.2
    (161 ratings)
    8.7
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (6 ratings)
    8.7
    (2 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MasterControl Quality ExcellenceProShop ERP
    Likelihood to Recommend
    MasterControl
    The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
    Read full review
    ProShop ERP
    I can't talk highly enough about ProShop ERP. Their team is never satisfied with how it performs and the features it has in place. ProShop has made our company more efficient in every aspect of how we run a business. We shopped around and we couldn't find a system that does everything that ProShop does. It is the most complete robust system on the market in my opinion.
    Incentivized
    Read full review
    Pros
    MasterControl
    • Organization - the layout and idea behind how the website is displayed and functions.
    • Compliance - ensuring our documents are kept up to date and accurate.
    • Quality - by having a platform with all documents with all standards set out at once, quality standards are easily accessed.
    Incentivized
    Read full review
    ProShop ERP
    • ProShop knows how machine shops run and what is required information for all levels of the company.
    • Quoting and costing is both quick and thorough. We have confidence in our numbers!
    • The support is timely and friendly. They consider all new ideas and explain how to use best use features very well.
    • Traceability is above and beyond. We know where everything is, where it came from and where it is going.
    Read full review
    Cons
    MasterControl
    • License model can become very expensive for small startup businesses.
    • More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
    • More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
    Incentivized
    Read full review
    ProShop ERP
    • Can be slightly overwhelming at first.
    • Unless you have a good understanding of how to write script and code the customization pages can be confusing.
    • Some of the system notifications can be a little confusing, such as the new rev flag that pops up when the rev for the part changes. We've had some issues with this causing problems to the parts later down the line when trying to transfer duplicate parts to a remake job.
    Read full review
    Likelihood to Renew
    MasterControl
    would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
    Incentivized
    Read full review
    ProShop ERP
    They continue to make the most affordable and complete ERP on the market for our company size and industry
    Incentivized
    Read full review
    Usability
    MasterControl
    Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
    Incentivized
    Read full review
    ProShop ERP
    It was built by people who ran a job shop and it shows
    Read full review
    Reliability and Availability
    MasterControl
    they are good about keeping it running
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Performance
    MasterControl
    some reports take time to filter and to get them to give the correct information. This is usually because of inputs.
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Support Rating
    MasterControl
    The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
    Incentivized
    Read full review
    ProShop ERP
    Amazing support. Weather small bugs a large feature requests. ProShop's team is always there willing to help assist with any problems.
    Incentivized
    Read full review
    In-Person Training
    MasterControl
    I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Online Training
    MasterControl
    transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Implementation Rating
    MasterControl
    The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Alternatives Considered
    MasterControl
    The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
    Incentivized
    Read full review
    ProShop ERP
    I have used E2 Shoptech for years and evaluated numerous products. For advanced manufacturing, nothing comes close to being as complete as ProShop ERP.
    Read full review
    Scalability
    MasterControl
    there are many updates
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Professional Services
    MasterControl
    they are excellent
    Incentivized
    Read full review
    ProShop ERP
    No answers on this topic
    Return on Investment
    MasterControl
    • Helped me keep up to date on any knowledge pertaining to my workflow.
    • Sometimes, using it for lesson plans with minor adjustments to review it again can be repetitive.
    • Helped with scheduling classes and keeping up to date with when they occur.
    Incentivized
    Read full review
    ProShop ERP
    • Increased Profitability on repeat products
    • Ease of review at end of projects
    • Ability to requote for customers with changing quantity needs
    Incentivized
    Read full review
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