Mattermost vs. Quip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Quip
Score 7.6 out of 10
N/A
Quip offers a suite of productivity/collaboration tools. The vendor says Quip combines documents, spreadsheets, checklists and chat into one interface.
$0
per month
Pricing
MattermostQuip
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Basic
$0
Team
$10
per month (10 seats included)
Business
$12
per user per month
Enterprise
$25
per user per month
Offerings
Pricing Offerings
MattermostQuip
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
More Pricing Information
Features
MattermostQuip
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.3
29 Ratings
6% above category average
Quip
7.1
35 Ratings
10% below category average
Task Management7.318 Ratings7.533 Ratings
Gantt Charts8.310 Ratings6.119 Ratings
Scheduling8.310 Ratings6.322 Ratings
Workflow Automation7.513 Ratings6.620 Ratings
Mobile Access8.628 Ratings7.830 Ratings
Search9.225 Ratings8.032 Ratings
Visual planning tools8.912 Ratings7.625 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.8
31 Ratings
9% above category average
Quip
7.6
35 Ratings
5% below category average
Chat9.831 Ratings6.834 Ratings
Notifications8.531 Ratings8.733 Ratings
Discussions9.429 Ratings7.934 Ratings
Surveys9.018 Ratings7.419 Ratings
Internal knowledgebase8.617 Ratings7.824 Ratings
Integrates with GoToMeeting8.69 Ratings6.710 Ratings
Integrates with Gmail and Google Hangouts8.613 Ratings6.812 Ratings
Integrates with Outlook8.29 Ratings8.811 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.9
29 Ratings
9% above category average
Quip
7.7
35 Ratings
5% below category average
Versioning8.912 Ratings8.425 Ratings
Video files9.123 Ratings6.918 Ratings
Audio files9.123 Ratings6.816 Ratings
Document collaboration8.419 Ratings7.535 Ratings
Access control9.023 Ratings8.330 Ratings
Advanced security features8.520 Ratings8.219 Ratings
Integrates with Google Drive8.713 Ratings7.116 Ratings
Device sync9.317 Ratings8.225 Ratings
Best Alternatives
MattermostQuip
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostQuip
Likelihood to Recommend
9.5
(32 ratings)
8.9
(35 ratings)
Likelihood to Renew
6.8
(6 ratings)
-
(0 ratings)
Usability
6.0
(6 ratings)
10.0
(1 ratings)
Support Rating
8.0
(9 ratings)
9.1
(4 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.4
(19 ratings)
-
(0 ratings)
User Testimonials
MattermostQuip
Likelihood to Recommend
Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Salesforce
Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.
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Pros
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
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Salesforce
  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Salesforce
  • When using Quip Desktop, it can be slow to update with content from other users
  • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
  • Multi -select and group export of documents would be helpful
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Salesforce
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Salesforce
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Salesforce
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Salesforce
No answers on this topic
Alternatives Considered
Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Salesforce
Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
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Return on Investment
Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
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Salesforce
  • Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
  • Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
  • Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.