Mattermost vs. Quip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Quip
Score 7.9 out of 10
N/A
Quip offers a suite of productivity/collaboration tools. The vendor says Quip combines documents, spreadsheets, checklists and chat into one interface.
$0
per month
Pricing
MattermostQuip
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Basic
$0
Team
$10
per month (10 seats included)
Business
$12
per user per month
Enterprise
$25
per user per month
Offerings
Pricing Offerings
MattermostQuip
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
More Pricing Information
Features
MattermostQuip
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.2
46 Ratings
5% above category average
Quip
6.3
35 Ratings
21% below category average
Task Management6.934 Ratings7.133 Ratings
Gantt Charts8.410 Ratings5.219 Ratings
Scheduling8.410 Ratings5.222 Ratings
Workflow Automation7.127 Ratings5.320 Ratings
Mobile Access8.643 Ratings7.130 Ratings
Search9.025 Ratings7.232 Ratings
Visual planning tools9.012 Ratings7.125 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.7
49 Ratings
9% above category average
Quip
7.1
35 Ratings
11% below category average
Chat9.649 Ratings5.334 Ratings
Notifications8.349 Ratings8.933 Ratings
Discussions9.147 Ratings7.234 Ratings
Surveys9.430 Ratings7.119 Ratings
Internal knowledgebase7.633 Ratings7.124 Ratings
Integrates with GoToMeeting8.99 Ratings6.110 Ratings
Integrates with Gmail and Google Hangouts8.713 Ratings6.112 Ratings
Integrates with Outlook8.39 Ratings9.011 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.1
29 Ratings
14% above category average
Quip
7.1
35 Ratings
11% below category average
Versioning9.012 Ratings8.125 Ratings
Video files9.423 Ratings6.118 Ratings
Audio files9.423 Ratings6.116 Ratings
Document collaboration8.119 Ratings6.335 Ratings
Access control9.723 Ratings8.130 Ratings
Advanced security features8.820 Ratings8.019 Ratings
Integrates with Google Drive8.613 Ratings6.216 Ratings
Device sync9.817 Ratings8.025 Ratings
Best Alternatives
MattermostQuip
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostQuip
Likelihood to Recommend
8.4
(51 ratings)
9.0
(35 ratings)
Likelihood to Renew
6.7
(7 ratings)
-
(0 ratings)
Usability
6.3
(6 ratings)
10.0
(1 ratings)
Support Rating
8.0
(9 ratings)
9.1
(4 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.7
(36 ratings)
-
(0 ratings)
User Testimonials
MattermostQuip
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Salesforce
Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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Salesforce
  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Salesforce
  • When using Quip Desktop, it can be slow to update with content from other users
  • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
  • Multi -select and group export of documents would be helpful
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Salesforce
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Salesforce
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Salesforce
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Salesforce
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Salesforce
Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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Salesforce
  • Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
  • Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
  • Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.