Likelihood to Recommend Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
Read full review Samepage is well suited to situations: - when there is a need for ongoing collaboration between people - when these people lack tech skills - when there is a need for sharing and showing different kinds of media Samepage is less appropriate in situations (since there are better tools for those particular uses): - requiring more robust communication tools - when the objective is to execute a specific, finite task - when it is necessary a precise control of version history
Read full review Pros We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat. Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work. We can create many channels and be more efficient, we enhance the internal productivity of each department. Read full review All communication is literally on one page, so you don't have to learn its navigation. Cuts the learning curve. User interface is very simple. WYSIWYG. The mobile app works well and I like how it syncs with the desktop version. Just discovered the Dropbox sync. Very cool. Works way better than Dropbox at sharing files! Lori Feldman Marketing Automation | CRM | Integrated Marketing
Read full review Cons Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart Read full review Document types could have symbolic representations. Exporting process could be shorter - Just with an upward arrow button. Task chat can also have a save option to take notes of important messages. Read full review Likelihood to Renew Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review Usability It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review Support Rating We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review Samepage support is incredibly active and responsive! They work with you from the outset to make sure you are set up for success and understand all the features
Read full review Implementation Rating This went as expected. No surprises or major hurdles.
Read full review Alternatives Considered Before Mattermost, we used Stride first, and then
Slack as our communication platform. Stride got discontinued so it is not comparable, but
Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on
Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using
Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
Read full review I have used many project management and collaboration tools and everyone has its kicks and fall backs. But for the kind of collaboration we require with our external parties right now, we really enjoy collaborating on Samepage. With Sharepoint, we were always running into access issues with our external vendors and it was a hassle to adjust those user settings. However since we started with Samepage, both our team members and external party vendor have been happily collaborating.
Read full review Return on Investment Very high performing data migration functions and easy to navigate. Creating analytics on multiple big data is a very simple and reliable report with multiple benefits. Collaboration is effective, and easy project documentation. Lead generation is excellent and easy on access control management. Read full review It definitely has a positive return on investment. We were looking for someone who can help with these. It can be used very well for project management, task management, mass communication, and secured documentation. Read full review ScreenShots