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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Splunk Enterprise

    Score8.6 out of 10
    N/ASplunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
    Pricing
    MattermostSplunk Enterprise
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostSplunk Enterprise
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostSplunk Enterprise
    Considered Both Products
    Mattermost
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    97%
    Would buy again
    59 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    94%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    97%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    96%
    Implementation went as expected
    50 Answers
    Features
    MattermostSplunk Enterprise
    Project Management
    Comparison of Project Management features of Mattermost and Splunk Enterprise
    Feature
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Splunk Enterprise
    -
    Ratings
    Task Management8.637 Ratings00 Ratings
    Gantt Charts7.59 Ratings00 Ratings
    Scheduling7.69 Ratings00 Ratings
    Workflow Automation8.929 Ratings00 Ratings
    Mobile Access8.745 Ratings00 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mattermost and Splunk Enterprise
    Feature
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Splunk Enterprise
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Splunk Enterprise
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Splunk Enterprise
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Mattermost and Splunk Enterprise
    Feature
    Mattermost
    -
    Ratings
    Splunk Enterprise
    8.2
    91 Ratings
    3% above category average
    Centralized event and log data collection00 Ratings9.085 Ratings
    Correlation00 Ratings8.487 Ratings
    Event and log normalization/management00 Ratings8.488 Ratings
    Deployment flexibility00 Ratings8.081 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.282 Ratings
    Custom dashboards and workspaces00 Ratings8.887 Ratings
    Host and network-based intrusion detection00 Ratings7.865 Ratings
    Data integration/API management00 Ratings8.334 Ratings
    Behavioral analytics and baselining00 Ratings7.732 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.933 Ratings
    Response orchestration and automation00 Ratings7.529 Ratings
    Reporting and compliance management00 Ratings8.634 Ratings
    Incident indexing/searching00 Ratings8.737 Ratings
    Best Alternatives
    MattermostSplunk Enterprise
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostSplunk Enterprise
    Likelihood to Recommend
    8.6
    (54 ratings)
    8.7
    (112 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    8.5
    (25 ratings)
    Usability
    7.1
    (8 ratings)
    8.5
    (45 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    8.0
    (19 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.0
    (3 ratings)
    Ease of integration
    8.6
    (39 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    MattermostSplunk Enterprise
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Cisco
    I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cisco
    • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
    • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
    • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Cisco
    • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
    • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
    • Better insight into daily ingestion values
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Cisco
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Read full review
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Cisco
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Incentivized
    Read full review
    Reliability and Availability
    Mattermost
    No answers on this topic
    Cisco
    When properly setup and configured, Splunk is extremely reliable.
    Incentivized
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Cisco
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Incentivized
    Read full review
    Online Training
    Mattermost
    No answers on this topic
    Cisco
    The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Cisco
    Smooth without too many major issues.
    Incentivized
    Read full review
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Cisco
    A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
    Incentivized
    Read full review
    Scalability
    Mattermost
    No answers on this topic
    Cisco
    Splunk can scale in to the petabyte per day range which of course is awesome
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Cisco
    • Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
    • At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
    • Going one place to view logs was very beneficial to have.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.