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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maze

    Score7.9 out of 10
    N/AMaze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.

    $75

    per month

    Mintel

    Score6 out of 10
    N/AMintel is a market intelligence platform and provider of industry specific information and analysis.N/A
    Pricing
    MazeMintel
    Editions & Modules
    Professional
    $75
    per month 3+ seats
    Organization
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    MazeMintel
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing in Mintel's "Reports Store" is based on industry and specific market.
    More Pricing Information
    Community Pulse
    MazeMintel
    Considered Both Products
    Maze
    No answer on this topic
    Mintel
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    MazeMintel
    Financial Research
    Comparison of Financial Research features of Maze and Mintel
    Feature
    Maze
    -
    Ratings
    Mintel
    7.5
    1 Ratings
    3% above category average
    Industry-Specific Information00 Ratings9.01 Ratings
    Search Tools00 Ratings6.01 Ratings
    Market Research
    Comparison of Market Research features of Maze and Mintel
    Feature
    Maze
    -
    Ratings
    Mintel
    5.8
    1 Ratings
    19% below category average
    Competitor Research00 Ratings3.01 Ratings
    Consumer Feedback00 Ratings8.01 Ratings
    Competitor alerts00 Ratings3.01 Ratings
    Market Insights and Reports00 Ratings9.01 Ratings
    Best Alternatives
    MazeMintel
    Small Businesses
    No answers on this topic
    Qualtrics
    Score7.8 out of 10
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    Qualtrics
    Score7.8 out of 10
    Enterprises
    Optimal
    Score8.5 out of 10
    Qualtrics
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MazeMintel
    Likelihood to Recommend
    7.0
    (9 ratings)
    6.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MazeMintel
    Likelihood to Recommend
    Maze
    Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you.
    Incentivized
    Read full review
    Mintel
    If you are new to an consumer-facing industry and want to get the lay of the land, this would be a great product for you. It could help you understand consumer wants and motivators, and would be helpful for keeping up with an industry, and for developing your own stance within that industry. If you're an agency, supporting a brand, Mintel is helpful when trying to develop brand strategies (branding, which claims are best to highlight, consumer profiling, etc).
    Incentivized
    Read full review
    Pros
    Maze
    • Reporting is top-tier with filtration, heatmaps, user data, and public URLs for stakeholders
    • Figma integration with user testing software is about as fast as it gets
    • The experience for testers is practically seamless going from our site to a Maze. Loads of completed Mazes.
    Read full review
    Mintel
    • beautiful graphs and visualizations that can easily be taken and put into your reports.
    • a wide variety of topics and industries covered
    • Mintel customer service reps are extremely responsive and are always willing to help you dig deeper into a topic if needed
    • data accessibility -- you can download a pdf report, raw data, or just read articles
    Incentivized
    Read full review
    Cons
    Maze
    • Sometimes Maze breaks the responsiveness of our product
    • Also the analytics is not very useful for us. We do manual walkthrough of products
    • Few testers that we hire does not read the instructions very well and will abandon the flow
    Incentivized
    Read full review
    Mintel
    • it would be nice if Mintel got even more specialized with some of their industry/product groups. For example, we wanted to do research on what was happening in the consumer orthodontia space, but the best we could do is get info on consumer feelings around oral healthcare products like toothpaste, mouthwash, etc.
    • If they offered a B2B version of this tool, that would be game changing.
    • Affordability. Individual reports are quite expensive, but getting an annual subscription is probably also prohibitive for smaller businesses
    Incentivized
    Read full review
    Usability
    Maze
    Maze is easy to use most of the times. It is easy to integrate with Figma, It is easy to find testers worldwide with required filters. Maze gives recorded videos which are helpful in debugging and understanding the problem with flows. A/B testing is easy to add and test. Overall Maze is very easy to use
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Support Rating
    Maze
    Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze.
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Alternatives Considered
    Maze
    A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze.
    Incentivized
    Read full review
    Mintel
    No answers on this topic
    Return on Investment
    Maze
    • Easy to run quant test
    • Easy to test with large number of people on production
    • Easy to run unmoderated competitor studies
    Incentivized
    Read full review
    Mintel
    • Mintel industry data has been the backbone of our agency's blog, email and marketing eblasts, which helps position us as a thought-leader.
    • I can't say that Mintel stats single-handedly won some new business pitches for us, but adding Mintel stats to a pitch (especially one that we might be somewhat new to), has certainly strengthened our pitch and made us look like confident experts.
    • when we've supported a client with a new product launch, we've used Mintel to develop an actionable plan about brand positioning, which claims to highlight and how their product will fit in the competitor landscape.
    Incentivized
    Read full review
    ScreenShots

    Maze Screenshots

    Screenshot of Maze