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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maze

    Score7.9 out of 10
    N/AMaze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.

    $75

    per month

    Pricing
    Maze
    Editions & Modules
    Professional
    $75
    per month 3+ seats
    Organization
    custom pricing
    Offerings
    Pricing Offerings
    Maze
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Maze
    Considered Both Products
    Maze
    Chose Maze
    1. Ease of use - Maze's user experience is very much better than user testing.com
    2. Testing Panel - Although Maze's testing panel is not as much quantity as User testing, QUality is quite good for the testers you hire
    3. Analytics after testing - Maze gives detailed analytics …
    Incentivized
    Chose Maze
    We left Sprig to use maze because Sprig had unreliable Figma questions and integrations. We chose maze as it was partnered with Dovetail and Askable, that's how we heard about them. We're not particularly loyal or wedded to maze.
    Incentivized
    Chose Maze
    We ran a proof of concept exercise between Maze User Testing and Optimal Workshop. We found both products to be as good as each other in the elements of the products that both offered. Optimal Workshop did offer a lot more than what was required for the specific project for …
    Incentivized
    Chose Maze
    A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a …
    Incentivized
    Chose Maze
    Maze User Testing is brilliant to test with a large volume of people and if you’re not after particular qualitative insights, like UserTesting would offer. The card sorting feature is basic and not as mature as Optimal Workshop would offer but it does the job and can be used in …
    Incentivized
    Chose Maze
    When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze …
    Incentivized
    Chose Maze
    Figma helps to design and prototype out the concept but it does not allow to facilitate feedback gathering on a specific UI or even UX decision. That's where Maze comes into the picture with it's vaious features that helps to get the right insight to build a better product in a …
    Incentivized
    Chose Maze
    I find Maze's UI more user friendly
    Incentivized
    Chose Maze
    UserTesting
    • Expensive
    • Not as modern a UX as Maze for contributors, stakeholders, and testers
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Maze
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    Enterprises
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Maze
    Likelihood to Recommend
    7.0
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    Maze
    Likelihood to Recommend
    Maze
    Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you.
    Incentivized
    Read full review
    Pros
    Maze
    • Reporting is top-tier with filtration, heatmaps, user data, and public URLs for stakeholders
    • Figma integration with user testing software is about as fast as it gets
    • The experience for testers is practically seamless going from our site to a Maze. Loads of completed Mazes.
    Read full review
    Cons
    Maze
    • Sometimes Maze breaks the responsiveness of our product
    • Also the analytics is not very useful for us. We do manual walkthrough of products
    • Few testers that we hire does not read the instructions very well and will abandon the flow
    Incentivized
    Read full review
    Usability
    Maze
    Maze is easy to use most of the times. It is easy to integrate with Figma, It is easy to find testers worldwide with required filters. Maze gives recorded videos which are helpful in debugging and understanding the problem with flows. A/B testing is easy to add and test. Overall Maze is very easy to use
    Incentivized
    Read full review
    Support Rating
    Maze
    Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze.
    Incentivized
    Read full review
    Alternatives Considered
    Maze
    A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze.
    Incentivized
    Read full review
    Return on Investment
    Maze
    • Easy to run quant test
    • Easy to test with large number of people on production
    • Easy to run unmoderated competitor studies
    Incentivized
    Read full review
    ScreenShots

    Maze Screenshots

    Screenshot of Maze