TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mendix

    Score7.1 out of 10
    Enterprise companies (1,001+ employees)
    Mendix is a low code platform-as-a-service offering with mobile and social extensions. Mendix was acquired by Siemens August 2018.

    $0

    Oracle Siebel CRM

    Score8.3 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A
    Pricing
    MendixOracle Siebel CRM
    Editions & Modules
    Free Edition
    $0
    Pro Edition
    1,250
    per month (billed annually)
    Enterprise Edition
    1,675
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    MendixOracle Siebel CRM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MendixOracle Siebel CRM
    Considered Both Products
    Siemens AG
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    MendixOracle Siebel CRM
    Low-Code Development
    Comparison of Low-Code Development features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    9.0
    9 Ratings
    7% above category average
    Oracle Siebel CRM
    -
    Ratings
    Visual Modeling9.39 Ratings00 Ratings
    Drag-and-drop Interfaces8.99 Ratings00 Ratings
    Platform Security9.09 Ratings00 Ratings
    Platform User Management9.49 Ratings00 Ratings
    Reusability8.89 Ratings00 Ratings
    Platform Scalability8.99 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.3
    20 Ratings
    17% above category average
    Customer data management / contact management00 Ratings9.419 Ratings
    Workflow management00 Ratings10.019 Ratings
    Territory management00 Ratings9.015 Ratings
    Opportunity management00 Ratings9.418 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.014 Ratings
    Contract management00 Ratings9.414 Ratings
    Quote & order management00 Ratings9.413 Ratings
    Interaction tracking00 Ratings9.015 Ratings
    Channel / partner relationship management00 Ratings9.411 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.5
    19 Ratings
    21% above category average
    Case management00 Ratings9.417 Ratings
    Call center management00 Ratings10.014 Ratings
    Help desk management00 Ratings9.012 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.4
    14 Ratings
    19% above category average
    Lead management00 Ratings9.412 Ratings
    Email marketing00 Ratings9.414 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.1
    15 Ratings
    17% above category average
    Task management00 Ratings9.414 Ratings
    Billing and invoicing management00 Ratings9.09 Ratings
    Reporting00 Ratings9.014 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    8.7
    17 Ratings
    13% above category average
    Forecasting00 Ratings8.413 Ratings
    Pipeline visualization00 Ratings9.014 Ratings
    Customizable reports00 Ratings8.816 Ratings
    Customization
    Comparison of Customization features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.4
    18 Ratings
    21% above category average
    Custom fields00 Ratings9.418 Ratings
    Custom objects00 Ratings9.418 Ratings
    Scripting environment00 Ratings8.815 Ratings
    API for custom integration00 Ratings10.016 Ratings
    Security
    Comparison of Security features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.2
    17 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.416 Ratings
    Role-based user permissions00 Ratings9.016 Ratings
    Social CRM
    Comparison of Social CRM features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.3
    10 Ratings
    21% above category average
    Social data00 Ratings9.010 Ratings
    Social engagement00 Ratings9.610 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.5
    13 Ratings
    23% above category average
    Marketing automation00 Ratings9.413 Ratings
    Compensation management00 Ratings9.69 Ratings
    Platform
    Comparison of Platform features of Mendix and Oracle Siebel CRM
    Feature
    Mendix
    -
    Ratings
    Oracle Siebel CRM
    9.6
    12 Ratings
    23% above category average
    Mobile access00 Ratings9.612 Ratings
    Best Alternatives
    MendixOracle Siebel CRM
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MendixOracle Siebel CRM
    Likelihood to Recommend
    9.0
    (66 ratings)
    8.0
    (22 ratings)
    Usability
    8.5
    (12 ratings)
    9.4
    (4 ratings)
    Support Rating
    7.8
    (14 ratings)
    3.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MendixOracle Siebel CRM
    Likelihood to Recommend
    Siemens AG
    Mendix excels in scenarios involving Business Process Automation, making it a strong choice for applications requiring workflow automation, including processes like request approvals, document management, and other business workflows.Conversely, Mendix may be less suitable for projects that demand highly customized solutions with extensive custom coding. Its primary focus on low-code development may not align well with the requirements of projects that heavily rely on intricate and specialized coding.
    Incentivized
    Read full review
    Oracle
    As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
    Incentivized
    Read full review
    Pros
    Siemens AG
    • We're able to really easily develop different views that are very specific to a customer's needs or customer's different types of user needs. So for example, the production managers can have a certain view that's relevant to them and then certain line managers can have views that are specific to them that allow them to run different scenarios which they define. So it allows us to easily build customized apps for each different type of user.
    Incentivized
    Read full review
    Oracle
    • Great data model: the out of the box version comes with standard objects that support most of the industries business models: Finance, Communications, Utilities, Public Sector, Life Sciences to name a few.
    • Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
    • Lots of resources available on the product
    • Supported by Oracle one of the world leader in IT
    • Multiple developers can configure and test concurrently in their own workspace and then merge the result in the main application.
    Incentivized
    Read full review
    Cons
    Siemens AG
    • Earlier versions lacked in UI/Ux. This is still improving.
    • Since everyone and anyone can create custom add ons (widgets), Mendix could improve their quality checks (but not as rigid as eg Apple).
    • Upgradeability used to be somewhat of an issue. Version 7 looks to be handling this better than previous versions.
    Read full review
    Oracle
    • Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
    • Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
    • The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
    Incentivized
    Read full review
    Usability
    Siemens AG
    A 10 would say I have nothing to wish for. A 9 means I haven't seen anything better.This tool really helps you in the whole creation and maintenace cycle, so from requirements to building/modeling to testing to deploying to capturing feedback.
    Read full review
    Oracle
    Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
    Incentivized
    Read full review
    Support Rating
    Siemens AG
    Response times are quick and you will get updates regularly about the status of your request. Even with very technical questions they have specialists that can help you with your problems it will give you an answer or help you with a work around.
    Read full review
    Oracle
    We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
    Incentivized
    Read full review
    Alternatives Considered
    Siemens AG
    Mendix would be my preferred system all the way. The system is designed for these kinds of works. I've worked with WP and DNN but they should be used just for websites. To create an app for a business value, I would suggest Mendix. Also, the offline capabilities of Mendix have greatly improved since the deployment of Mendix 7.13.
    Read full review
    Oracle
    We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be
    Incentivized
    Read full review
    Return on Investment
    Siemens AG
    • It helps to speed up application development because of its low code by the fact that it's low code. It allows professional developers to focus more on specialized application development rather than the more routine application development that business IT and super users can do for themselves with some coaching from the IT department. So it's just allowing the more specialist professional developers.net, for example, Java in our organization to focus on more complex engineering application developments.
    Incentivized
    Read full review
    Oracle
    • This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
    • We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
    • We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
    Read full review
    ScreenShots

    Mendix Screenshots

    Screenshot of Agile Project Management: Collaborate. Manage. Iterate.Screenshot of Central App Management: Application Management Made Easy.Screenshot of App Store: Hundreds of building blocks to get you out of the gate.Screenshot of 1-Click Deployment: Efficient DevOps. Enabled.