Mhelpdesk vs. Spiceworks Help Desk
Mhelpdesk vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mhelpdesk | N/A | Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time. | $49 per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Mhelpdesk | Spiceworks Help Desk | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Mhelpdesk | Spiceworks Help Desk | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mhelpdesk | Spiceworks Help Desk | |
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Likelihood to Recommend | 9.0 (5 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | 9.0 (2 ratings) | 10.0 (29 ratings) |
Usability | 8.0 (1 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Mhelpdesk | Spiceworks Help Desk | |
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Likelihood to Recommend | Mhelpdesk | Spiceworks Ziff Davis |
Pros | Mhelpdesk | Spiceworks Ziff Davis |
Cons | Mhelpdesk | Spiceworks Ziff Davis |
Likelihood to Renew | Mhelpdesk | Spiceworks Ziff Davis |
Usability | Mhelpdesk | Spiceworks Ziff Davis |
Reliability and Availability | Mhelpdesk No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Mhelpdesk No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Mhelpdesk No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Mhelpdesk | Spiceworks Ziff Davis |
Return on Investment | Mhelpdesk | Spiceworks Ziff Davis |
ScreenShots |