MicroBiz vs. Mindbody

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MicroBiz
Score 8.1 out of 10
Small Businesses (1-50 employees)
MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.
$60
per month
Mindbody
Score 7.7 out of 10
N/A
Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Pricing
MicroBizMindbody
Editions & Modules
MicroBiz Cloud
$60
per month
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
Offerings
Pricing Offerings
MicroBizMindbody
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$200 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
MicroBizMindbody
Best Alternatives
MicroBizMindbody
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
MicroBizMindbody
Likelihood to Recommend
8.3
(2 ratings)
7.6
(39 ratings)
Usability
-
(0 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
7.8
(23 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
MicroBizMindbody
Likelihood to Recommend
MicroBiz LLC
Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
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MINDBODY
Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Pros
MicroBiz LLC
  • Ring up transactions and take payments
  • Manage inventory
  • Management Reporting
  • Discounts and promotions
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MINDBODY
  • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
  • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Cons
MicroBiz LLC
  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
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MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The Mindbody branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Usability
MicroBiz LLC
No answers on this topic
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Reliability and Availability
MicroBiz LLC
No answers on this topic
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Performance
MicroBiz LLC
No answers on this topic
MINDBODY
Fails at everything form availability to reliability.
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Support Rating
MicroBiz LLC
No answers on this topic
MINDBODY
Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Alternatives Considered
MicroBiz LLC
It was close but we just liked some of the features in microbiz better. Plus it was cheaper
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MINDBODY
Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Scalability
MicroBiz LLC
No answers on this topic
MINDBODY
Constant errors and ZERO support from the company.
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Return on Investment
MicroBiz LLC
  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
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MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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ScreenShots

MicroBiz Screenshots

Screenshot of MicroBiz Cloud runs on iPads, Macs and PCsScreenshot of Register Screen - Ring Up Sales Quickly and Easily.  Quickly scan items into the register using bar codes – or add items with one touch. Discount individual items, groups of items or the entire transaction. You can do price checks and check inventory. It’s so intuitive that employees will be able to use the POS application with almost no training.Screenshot of Register Screen  - Add any items to a transaction with one touch – even non-inventory items such as service and delivery charges. The keys can be set to prompt for the price or the size or color of an item. You can set up an unlimited number of Quick Pick Panels, use colors to highlight keys and arrange them in any order that you choose.Screenshot of Customer Order Dashboard - Manage Layaways, Work Orders, Deliveries and Phone Orders. Use the Orders in Progress capabilities in MicroBiz to manage layaways, phone orders and orders in progress.  You can collect a deposit and set whether the order will be fulfilled via store pick-up, shipment or delivery.Screenshot of Filtered Product Search - Use multiple ways to search for products and add them to a transaction. In addition to the top product search bar, MicroBiz Cloud features a flexible advance search feature.  This feature allows you to search by item name, SKU, style, UPC or Alternate ID.  Search results can be displayed in table format or as product tiles.  Advanced filters allow you to view results by category, vendors, brand, color, size or other attribute.Screenshot of Product Record - Simple and Matrix Products and Flexible Pricing Schemes.  Products records are critical to a retail system – as the sale of products and services drives revenue.  Our product records make your job easier by offering all kinds of flexibility and capabilities around product type (simple products, matrix products, prompt for price, services, etc) and pricing strategies (discounts, promotions, customer-based pricing, quantity-based pricing).