Microsoft 365 vs. Zoho Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Zoho Workplace
Score 10.0 out of 10
N/A
Zoho Corporation offers their suite of collaboration and productivity apps, and messaging tools: Zoho Workplace.
$20
per month (for the 5 user minimum)
Pricing
Microsoft 365Zoho Workplace
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Standard
$4
per month per user
Professional
$7
per month per user
Offerings
Pricing Offerings
Microsoft 365Zoho Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.Discount available for annual pricing.
More Pricing Information
Community Pulse
Microsoft 365Zoho Workplace
Features
Microsoft 365Zoho Workplace
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.7
1 Ratings
22% above category average
Task Management00 Ratings9.01 Ratings
Gantt Charts00 Ratings9.01 Ratings
Scheduling00 Ratings10.01 Ratings
Workflow Automation00 Ratings10.01 Ratings
Mobile Access00 Ratings10.01 Ratings
Search00 Ratings10.01 Ratings
Visual planning tools00 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.8
1 Ratings
20% above category average
Chat00 Ratings10.01 Ratings
Notifications00 Ratings9.01 Ratings
Discussions00 Ratings10.01 Ratings
Surveys00 Ratings10.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.9
1 Ratings
21% above category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings10.01 Ratings
Audio files00 Ratings10.01 Ratings
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings9.01 Ratings
Advanced security features00 Ratings10.01 Ratings
Device sync00 Ratings10.01 Ratings
User Ratings
Microsoft 365Zoho Workplace
Likelihood to Recommend
8.8
(259 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.5
(6 ratings)
-
(0 ratings)
Usability
8.7
(29 ratings)
-
(0 ratings)
Support Rating
8.9
(54 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Microsoft 365Zoho Workplace
Likelihood to Recommend
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Zoho
Scenarios where a low investment cost is required and where the machinery requires few operating systems, as Zoho Workplace runs easily in just one browser tab and in any browser
Read full review
Pros
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Zoho
  • All workplace
  • Email
  • Drive
  • Meeting
  • Tasks
  • Easy to use
Read full review
Cons
Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
Read full review
Zoho
No answers on this topic
Likelihood to Renew
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Zoho
No answers on this topic
Usability
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
Read full review
Zoho
No answers on this topic
Support Rating
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Zoho
No answers on this topic
Implementation Rating
Microsoft
Everything works and I use it all the time.
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Zoho
No answers on this topic
Alternatives Considered
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Zoho
Read full review
Return on Investment
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Zoho
  • Low cost
  • Ease of training
  • Easy license control
Read full review
ScreenShots