Hard to compete with the OG.
May 29, 2025

Hard to compete with the OG.

Giovanni Jurado | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365

Communication and office tools, like I would assume many others. Teamwork activities and knowledge management are also important. The need to create documents with Word, PPT, XLS, and be able to share them quickly for easy view or edit access, and collaborative work all around. Broadcasting through teams, news, SharePoint, and other tools effectively summarizes the use.

Pros

  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.

Cons

  • Permissions. They are challenging to manage when you want to get granular, as some things require erasing and starting over again. Additionally, some people or groups have permissions they shouldn't have, and root cause analysis is not always intuitive.
  • They need to pay attention to clutter and reduce it if the app's performance, such as Teams, is being harmed.
  • The tier system for services allows users to utilize some AI capabilities without requiring the most complex license.
  • Visio feels like it was forgotten when compared to lucidchart or Miro.
  • Quick collaboration is a game-changer. Now getting a peer review and not losing versions is a breeze, making KM easier and more efficient.
  • Analytics with Excel for easy to mid, Power BI and Power Query for more complex. Having all these different tools and content to teach how to make the most of them enables people to focus on business value more quickly. And with the advent of LLMs, even more.
  • Broadcasting is also more efficient, as it is specific to stakeholders who are merely users or provide minimal value in the creation process, but are crucial in the deployment. Being able to integrate a dashboard with a presentation, plus a document, all in a few clicks, is very efficient.
  • It's not hard to create workflows where automations and processes can be deployed from creation to collaboration to broadcast.
It's not perfect. Some performance issues may occur, resulting in lag. Some problems with permissions in SharePoint are that they are too complicated to grant or revoke, given the context. Despite some clutter issues (too many apps to handle), this set of tools provides immense functionality, ease of use, excellent documentation, interoperability, and multiple ways to accomplish the same task, allowing everyone to personalize their workflow and habits. It's a behemoth of tools and collaboration.
BTE, this search bar is not the best; I couldn't find Google Suite. In any case, it's challenging to find a suite with advanced tools that serves as an office. Google comes close, no one uses OpenOffice (hyperbole), and there isn't much else to use. If you add to that the recent collaborative functionalities, nothing really stacks up or compares; this has everything a person in an office (oversimplifying) needs to get work done.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.

Using Microsoft 365

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Share documents
  • Embed documents
  • Comment and improve other people's work
  • Permissions
  • Visuals Diagraming
  • Ai
Yes, but I don't use it

Comments

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